Principal Consultant-Education-Management-UK
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (52.0%).
Occupation TypeEducation advisers and school inspectors
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£42,200
(£21.64 per hour)
Occupation rate applies
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Description
Role – Principal Consultant
Technology – Education Management
Location – UK
Business Unit – ORC
Compensation – Competitive (including bonus)
Job Description
The Education Manager is responsible for leading the design, development, and delivery of end-to-end training and capability-building services for the Electronic Staff Record (ESR) system. The role ensures that users, payroll teams, HR stakeholders, and technical support teams are effectively trained to maximize system adoption, operational efficiency, and compliance.
Key Responsibilities 2. Curriculum & Content Management 3. Training Delivery & Execution 4. Stakeholder Management 5. Performance Monitoring & Reporting 7. Continuous Improvement
Technology – Education Management
Location – UK
Business Unit – ORC
Compensation – Competitive (including bonus)
Job Description
The Education Manager is responsible for leading the design, development, and delivery of end-to-end training and capability-building services for the Electronic Staff Record (ESR) system. The role ensures that users, payroll teams, HR stakeholders, and technical support teams are effectively trained to maximize system adoption, operational efficiency, and compliance.
Key Responsibilities 2. Curriculum & Content Management 3. Training Delivery & Execution 4. Stakeholder Management 5. Performance Monitoring & Reporting 7. Continuous Improvement
- Training Strategy & Governance
- Define and execute the ESR training strategy aligned with objectives and service transition plans
- Establish training governance, standards, and quality assurance processes
- Ensure compliance with regulatory, audit, and data protection requirements
- Develop training KPIs, reporting metrics, and continuous improvement mechanisms
- Design and maintain comprehensive ESR training curriculum covering:
- HR & Payroll modules
- Self-service and manager self-service (ESS/MSS)
- BACS and finance-related processes
- Oversee development of training materials:
- Instructor-led training (ILT)
- eLearning modules
- User manuals and quick reference guides
- Ensure alignment with system releases, enhancements, and patches
- Lead delivery of training programs across user groups (clinical, administrative, payroll, HR)
- Manage internal trainers and third-party training providers where applicable
- New system implementations
- System upgrades and releases
- Business process changes
- Service Delivery Managers
- Functional Leads and SMEs
- Change and Release Teams
- User feedback
- Adoption metrics
- Incident reduction trends
Key Skills & Experience
- Proven experience in managing training or education services in large IT environments
- Strong knowledge of Oracle E-Business Suite / ESR (HR, Payroll, OLM modules preferred)
- Experience working with public sector clients
- Expertise in training lifecycle management (design, delivery, evaluation)
- Strong stakeholder management and communication skills
- Experience in transition and knowledge transfer programs
- Understanding of BACS/payment processing environments
- Familiarity with ITIL framework and service management processes
- Experience in audit-compliant training environments
- Experience with learning management systems (LMS)
- Should be an excellent planner when it comes to perform release planning and other delivery planning.
Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:
- High analytical skills
- High customer orientation
- High quality awareness
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”