Procurement Policy Manager

Are you passionate about shaping policy that enables high‑quality, compliant and customer‑focused public services across the NHS?

As Policy Manager at NHS Shared Business Services (NHS SBS), you’ll play a key role in shaping, maintaining and embedding policy frameworks that support consistent, compliant and high‑performing service delivery across our organisation. Working closely with colleagues across customer strategy, procurement and service delivery teams, you’ll ensure policies remain current, practical and aligned to both government guidance and NHS priorities.

This role is central to translating complex external policy, regulation and guidance into clear, usable frameworks that enable teams to deliver confidently and consistently. You’ll provide expert advice on policy development and interpretation, lead on policy governance and assurance, and support stakeholders to implement policy changes effectively across the business.

We can offer great career progression opportunities, benefits which you can flex to meet your needs, and access to excellent training and development opportunities. This role is primarily home‑based, with monthly visits to our Salford office for collaboration and key meetings.

What you'll be doing:

• Leading the development, review and maintenance of organisational policies within Customer Strategy.
• Interpreting government, NHS and sector‑specific guidance and translating this into clear, actionable policy.
• Supporting teams to embed policy into day‑to‑day operations, frameworks and ways of working.
• Providing expert advice and guidance on policy compliance, governance and assurance.
• Coordinating policy impact assessments, approvals and change communications.
• Building strong relationships with internal and external stakeholders to ensure alignment and consistency.
  
  

What you’ll bring:

• Strong experience developing, reviewing and managing policy within a complex organisation.

Knowledge of public sector or NHS policy environments and associated governance requirements.

Ability to analyse complex information and present it clearly for different audiences.

Experience supporting policy implementation and operational embedding.

Confidence engaging and influencing stakeholders at multiple levels.

A structured, detail‑focused approach with the ability to balance governance and practicality.

Experience working within the NHS or wider public sector.

Exposure to customer strategy, procurement or shared services environments.

Experience supporting audits, assurance or compliance activities.

If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Full‑time, Permanent.

Location: Home‑based with monthly visits to our Salford office.

Security Clearance Level: DBS.

Internal Recruiter: Rachel.

Salary: Up to £65,000

Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, flexible benefit package, 3 days paid volunteering and 5 days paid carers leave.

We believe that flexibility at work can promote work/life balance, increase motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients and suppliers, and deliver value for money to the taxpayer.

Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England. We share common values with the wider NHS, are committed to being a force for good, and empower our people to act responsibly and sustainably at organisational, team and individual level.

Would you like to join us on our journey?

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.