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Job Title: Product Manager
Company: Narwhal Labs (Narwhal Group Limited)
Location: Bristol, UK
Employment Type: Full-time
Reports to: CEO / Head of Product
Salary: £65,000 - £80,000
About Us
Narwhal Labs is the company behind DeepBlue OS — an autonomous revenue infrastructure platform that enables any business to answer every call, follow up every lead, and log every interaction across Voice, SMS, Email and WhatsApp. As an NVIDIA Inception Program Member and Google Partner, we are a 37-person team with our platform launching in May 2026. We build the infrastructure layer for serious businesses that want enterprise-grade revenue operations at a fraction of traditional cost.
Role Overview
You'll own the product — the roadmap, the priorities, the trade-offs, and the bridge between what customers need and what engineering builds. DeepBlue OS is a technically complex platform (autonomous voice agents, multi-channel workflows, real-time billing, multi-tenant compliance), and the product decisions are rarely simple. You'll need to understand what the platform does well enough to make good calls about what it should do next, without needing to write the code yourself.
This is a hands-on product role in a company that runs Scrum seriously — not as a label, but as the actual way work gets planned, prioritised, committed to, and delivered. You'll participate in every ceremony, own the backlog, and be the person the engineering team turns to when they need a clear answer about what to build and why.
Key Responsibilities
Own the product roadmap and backlog
Run the Scrum process
Understand customers and the market
Bridge engineering and the business
Who We're Looking For
What sets you apart
What You Won't Be Doing
Why This Role Matters
DeepBlue OS is live, customers are onboarding, and the feature requests are already outpacing capacity. Someone needs to decide what gets built next, why, and in what order — and make that decision stick. That person is the Product Manager.
What We Offer
How to Apply
Send your CV and a brief note on: a product decision you made that was unpopular with at least one stakeholder group, why you made it, and what happened.
Diversity and Inclusion
We're building something global at Narwhal, and we mean that in every sense. The work we do requires different ways of thinking — and different ways of thinking come from different people.
At Narwhal, we're committed to building a diverse and inclusive team. We welcome applications from people of all backgrounds, identities, and experiences, and we actively work to ensure our hiring process is fair and accessible for everyone. Reasonable adjustments are available at every stage, just reach out and we'll make it happen.