Product Specialist
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We’re looking for an experienced and driven Product Owner to join CNS in Southampton and play a key role in shaping and enhancing our suite of cloud‑based customs products. In this role, you’ll work closely with our development teams to translate business requirements into clear product features, manage a dynamic backlog of enhancements, and support the delivery of changes across our declarations platforms. This role is crucial to the design and delivery of CNS’s next-generation customs platform (CDMS). You’ll be the go‑to link between technology, commercial teams, and customer service, helping to resolve queries, support UAT testing, and ensure continuous improvement across our applications. This position is perfect for someone with a background in product or application delivery—ideally within logistics, customs, transport, fintech, or other regulatory‑heavy environments—who is passionate about delivering high‑quality software that meets the evolving needs of the industry.
Location: Southampton (Hybrid)
Hours: Monday – Friday – 9am – 5.30pm
How you will contribute:
- Own and manage product backlogs in collaboration with the Product Manager, BAs, and offshore dev teams
- Translate regulatory and operational needs into functional and non-functional requirements
- Monitor customs regulation changes and assess product impact
- Act as the link between business and technical teams to ensure accurate delivery
- Define system behaviour, user interactions, and technical specifications
- Support backlog refinement, sprint planning, and product rollout
- Ensure requirements are clear, testable, and well-documented
- Assist QA and BA teams during testing and defect triage
- Contribute to user documentation, release notes, and support materials
- Identify and support continuous improvement opportunities
What you will bring:
- Experience in customs, trade compliance or logistics (desirable)
- Strong understanding of CDS, ENS, GVMS nd customs declaration processes (desirable)
- Ability to interpret regulations and apply them to product design
- Skilled in documenting requirements, user stories, and process flows
- Proficient with Jira, Confluence, Azure DevOps
- Strong communication and analytical skills
- Comfortable working in Agile or hybrid delivery models
NOTE: All of our roles are subject to the below:
- Eligibility to work in the UK.
- A full valid UK driving licence or appropriate international licence allowing you to drive on UK roads.
- No unspent criminal convictions.
- Due to manufacturing guidelines on equipment and site safety critical health and safety requirements, we have strict weight and medical requirements that need to be met and maintained. For our safety critical roles health and medical and fitness checks are performed. Requirements include, but are not limited to, weight, height, blood pressure and hearing.
- We may close our roles early, depending on the number of applications received.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
To Change What's Possible For Everyone