Program Support Manager

CompanyPracticus

LocationWest Midlands, England, United Kingdom

Posted At2/25/2026

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Occupation Type

Project support officers

Occupation Code Skill LevelMedium Skilled

Sponsorship EligibilityIneligible for Sponsorship

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Description

We are seeking highly motivated Programme Delivery Support Specialists to support operational improvement programmes within various NHS Acute environments across the Midlands. Working as part of a programme team embedded on site, you will provide analysis, reporting, and PMO support to help deliver measurable performance improvements at pace.

There are multiple opportunities, commencing in March for 4 to 5 month contract duration.

Key Responsibilities

Lead analysis of data to provide intelligence and demonstrate performance improvements, including practical use of Microsoft Excel to produce tables and graphs
Assist in delivering programme outcomes using established methodologies and tools, including programme trackers, highlight reports, and test-and-learn documentation
Provide project support to the programme team and improvement governance meetings as required
Track progress against programme phases and project milestones using programme trackers
Produce reports and draft slide decks on behalf of the programme team
Plan and organise your diary and those of team members to support programme delivery

Support adherence to programme governance processes, including regular team huddles and weekly meetings

Ensure all activities and milestones are supported by appropriate evidence and stored correctly

Build effective relationships with programme teams and client stakeholders, contributing to discussions and meetings

Undertake administrative duties to support the programme and wider team

Respond in a timely manner to ad-hoc requests for information or documentation

Requirements

Essential: Experience of operational improvement programmes within NHS Acute environments
Excellent team-working skills, with the ability to work both collaboratively and independently
Strong verbal and written communication skills, including producing clear presentations
Experience analysing data to support improvement initiatives
Proficiency in Microsoft Word, Excel, and PowerPoint
Strong organisational skills, including diary management
Ability to work under pressure, meet strict deadlines, and operate autonomously when required
Adaptability and resilience to changing pressures and priorities

Willingness to work on client sites approximately 80% of the time (depending on programme needs)

What we’re looking for

Proactive, detail-oriented individuals who thrive in fast-paced environments and are passionate about delivering tangible improvements in healthcare performance.

These roles are OUTSIDE IR35.