Project Manager
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Job Tittle: Project Manager
Location: Milton Keynes, UK
Work mode: Hybrid
Skills: Project Management, Stakeholder Management and Airlines domain.
We at Coforge are looking for Project Manager in Milton Keynes, UK.
Key Responsibilities
1. Client & Stakeholder Management
Act as the primary point of contact for multiple clients.
Build and maintain strong relationships with stakeholders.
Manage expectations, escalations, and ensure customer satisfaction.
2. Project Delivery
Plan, execute, and deliver projects within scope, timeline, and budget.
Manage multiple projects/clients simultaneously.
Ensure adherence to delivery frameworks like Scrum (software development framework) or hybrid models.
3. Testing & Quality Assurance Oversight
Leverage strong testing background to ensure quality deliverables.
Oversee test strategy, planning, execution, and defect management.
Work closely with QA teams to ensure high standards of quality.
4. Airline Domain Expertise
Understand airline systems such as reservations, ticketing, departure control, and loyalty programs.
Apply domain knowledge to drive effective solutions and client discussions.
5. Team Leadership
Lead cross-functional teams (Dev, QA, BA).
Mentor team members and ensure high performance.
Coordinate between onshore and offshore teams.
6. Risk & Issue Management
Identify risks early and drive mitigation plans.
Handle escalations and ensure timely resolution.
7. Reporting & Governance
Provide regular status reports to clients and leadership.
Track KPIs, SLAs, and project metrics.
Conduct governance meetings and reviews.
Required Skills
Core Skills
- Strong project management experience (8–15 years)
- Excellent communication and client-facing skills
- Experience managing multiple clients/projects
Testing Expertise
- Solid background in QA/testing (manual/automation)
- Experience in test management tools like Jira, HP ALM (Application Lifecycle Management), or Azure DevOps
Domain Knowledge
- Experience in airline/travel domain (preferred clients like British Airways, Air Lingus, etc.)
Methodologies
- Agile, Waterfall, or hybrid delivery models
- Familiarity with Scaled Agile Framework (SAFe) is a plus
Qualifications
- Bachelor’s degree in Engineering/IT or related field
Certifications preferred:
- PMP / PRINCE2
- Agile certifications (CSM, PSM)
Experience
- 10+ years of IT experience
- 5+ years in Project/Program Management
- Strong experience in onshore client engagement roles