Project Manager – Front Office Programme
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (52.0%).
Occupation TypeBusiness and financial project management professionals
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£56,500
(£28.97 per hour)
Occupation rate applies
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Description
We are seeking an experienced Project Manager (PM) to lead delivery across a complex front‑office transformation programme. The programme will implement a suite of tools, systems, and process enhancements designed to support Specialty Brokers operating in both the London and Bermuda markets.
The Project Manager will oversee planning, coordination, delivery, and stakeholder engagement across multiple workstreams, ensuring the successful rollout of tactical improvements and longer‑term strategic capabilities.
Key Responsibilities
Project Leadership & Delivery
The Project Manager will oversee planning, coordination, delivery, and stakeholder engagement across multiple workstreams, ensuring the successful rollout of tactical improvements and longer‑term strategic capabilities.
Key Responsibilities
Project Leadership & Delivery
- Own day‑to‑day delivery of assigned workstreams within the front‑office programme, ensuring progress against scope, timelines, and milestones.
- Develop and maintain detailed project plans, RAID logs, resource plans, and progress dashboards.
- Manage dependencies across business, operations, and technology teams, escalating issues where appropriate.
- Engage closely with Specialty Brokers, front‑office teams, operations, and technology partners to ensure alignment and adoption.
- Work collaboratively with the Business Analyst to ensure requirements are captured, understood, and translated effectively into deliverables.
- Facilitate regular steering meetings, project working groups, and vendor sessions, producing clear updates and structured reporting.
- Support and guide the development of requirements, process maps, and solution options in partnership with the BA and Programme Lead.
- Coordinate the review and sign‑off of functional designs, configuration specifications, and integration requirements.
- Ensure solutions align with business objectives, operational efficiency goals, and the programme’s strategic goals.
- Maintain strong project/ programme governance, ensuring compliance with internal delivery standards and controls.
- Identify, track, and manage risks, issues, and dependencies, proactively driving resolution.
- Maintain clear and consistent communication with senior stakeholders, providing insights, forecasts, and recommendations.
- Lead planning and coordination of UAT cycles, working with brokers and SMEs to ensure proper coverage and defect triage.
- Oversee cutover planning, go‑live readiness, and early life support for new systems and processes.
- Support change management activities including training, communications, adoption tracking, and post‑implementation reviews.
Skills & Experience
- Proven experience as a Project Manager within the insurance or reinsurance sector, ideally within Specialty or the London Market.
- Strong track record delivering front‑office or broker‑facing systems, tools, or process improvements.
- Excellent project planning, governance, and reporting capabilities.
- Strong communication and stakeholder management skills, with the ability to work confidently with brokers and senior leaders.
- Ability to manage multiple concurrent workstreams in a fast‑paced and evolving environment.
- Experience supporting start‑ups, new market entrants, or business build‑outs.
- Familiarity with broking platforms, document production tools, CRM systems, or placement technologies.
- Understanding of London and Bermuda market practices, including regulatory and operational nuances.
- Highly organised, delivery‑focused, and proactive.
- Comfortable navigating ambiguity and shaping structure in newly forming environments.
We combine specialist broking with analytics, modeling and research to help insurers optimize risk transfer, strengthen balance sheets and achieve sustainable growth. Our approach is relationship-driven, transparent and outcome-focused.
At the heart of Willis Re is a focus on delivering the most cutting-edge analytical solutions to enable more informed, better decision-making for risk selection, portfolio optimization, and capital management.
The launch of Willis Re brings a strategic advantage of being unhindered by legacy, an ability to leverage data, statistical models and advanced technologies with the best knowledge and expertise to deliver more efficient and effective reinsurance outcomes. This places Willis Re in a unique position to build a truly analytically driven business, focused on creating solutions for the reinsurance industry that are future led and forward thinking.
Willis Re will also leverage recognized technical expertise from WTW’s Insurance Consulting & Technology business including their advanced modeling and analytical capabilities. Alongside this will be WTW’s Research Network, an award-winning business supporting and influencing science to improve the understanding and quantification of risk.
Willis Re is committed to embracing a diverse, inclusive, and flexible work environment. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability, orientation, or any other legally protected categories. If you have a need that requires accommodation, please email us at talentacquisition@willisre.com