Application Deadline: 31 May 2026
Department: Site Support Roles
Location: Solihull
Compensation: £26,300 / year
Description
Priory Hospital Solihull
is looking to recruit a Quality and Compliance Administrator / Ward Clerk to join the team. This is a full-time role of 37.5 hours. Working Monday - Friday, core working hours are 9-5 with some flexibility/=.
Located in Meriden, Warwickshire, Priory Hospital Solihull is a 31-bedded hospital supporting the NHS by offering level 2 rehabilitation services for males.
What you'll be doing
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
- Monitor Patient experience across the site, review themes, and support the changes to practice and policy in response to this
- Work with Senior Management Team to review service improvement plans, and quality performance indicators and assist in having an agreed set of objectives with SMART measures
- Ensure robust recording, monitoring and tracking of CQC notifications, 24/72hr reports and TIR/SI reviews
- Obtain patient records from other hospitals as required
- Ensure that all communication is within the boundaries of patient confidentiality, and seek guidance when unsure
- Document information in accordance with Record keeping and Information Governance standards
You can find additional information in the attached job description.
What you'll bring to the role