Job Description
The Quality Manager owns the development and execution of quality strategies at the Emerson Manchester plant, with a strong focus on customer happiness and supplier quality performance! This role coordinates the full Quality Management System, covering shop floor processes (pre-cert, calibration, rework/scrap), customer documentation, inspections, returns, and supplier audits. If you're a quality-focused leader passionate about modernizing systems and building a customer-first culture, this is the opportunity for you!
In This Role, Your Responsibilities Will Be:
- Leads and handles the day-to-day activities of the quality team, ensuring current operational commitments are met while driving continuous improvement. Coordinates internal audits and ensures compliance with external standards, approvals, and customer requirements, including hosting audits and visits;
- Develop visual tracking quality data tracking tools that measure all aspects of Quality in the business that supports the highest quality standards for our customers. This also involves month end reporting to senior collaborators to meet the targets outlined within the business;
- Provides coaching, information, ideas, feedback and support to direct reports, associates, and managers to promote the growth and development of the Quality team;
- Collaborates with internal and external partners to drive and improve quality culture and processes in the shop, focusing on automation and enhanced ways of working to support better prioritization and continuous improvement;
- Key focus will be on topics such as scrap and rework reduction, ensuring that all gauges and tools are calibrated, and that product is handled quickly and effectively through the pre-cert area;
- To create strategy and processes to lead Supplier Quality. This includes the execution of supplier audits and other requirements needed to ensure supplier quality compliance. To work with the Supply Quality Engineer and Manufacturing in addressing any NCR’s using confirmed quality tools such as but not limited to RCCM, 8D and FMEA;
- To ensure that the team completes all customer order requirements. This includes third party witness inspection to ensure all the customer requirements are met and to facilitate the visits supported with preparing and presenting the quality documentation packages. Management of the customer ITP and their order requirements which includes processes such as NDE / NDT. Have the ability to understand these results to be able to control conforming or non-conforming materials. Ensuring the management of quality certification and documentation for customer orders starting in the precertification areas through to producing final documentation packs;
- To evaluate and audit current processes on a regular basis and drive quality improvements and ensure that the business systems are kept up to date with the latest regulatory requirements;
- To lead and complete all customer approvals and product certifications. To ensure that we maintain our standards and support the introduction of new standards to improve sales. This includes ensuring that all documentation is in place to satisfy audit evidence and to support product demonstrations.
Who You Are:
A professional who brings energy, clarity, and decisive leadership to complex, fast-paced environments. Thrives in multi-product operations and is deeply committed to fostering a culture of continuous improvement and positive change. Customer-focused and collaborative, with a strong ability to align cross-functional teams, communicate with impact, and deliver measurable outcomes. Comfortable navigating ambiguity and turning challenges into strategic opportunities.
For This Role, You Will Need:
- Qualified in Lean Six Sigma & Quality Systems;
- Excellent leadership skills and passionate about leading and influencing others;
- 5 years plus previous management experience in a manufacturing environment with at least 3 years leadership experience;
- A proven understanding of SAP and MRP systems;
- Proven problem solver;
- Outstanding customer-centric approach, partnering efficiently with diverse external partners;
Preferred Qualifications That Set You Apart:
- Bachelor's degree in a Quality related field.
Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We cultivate an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
About Us
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
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About Emerson
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
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