Quality Practice Coordinator

All About The Role

This is a new role for someone who loves organising, keeping things on track, and helping Adult Social Care improve how we work with people. You'll support the Principal Social Worker and the Quality Practice Team to plan, track, and share quality work in clear, respectful, everyday language, using the available digital systems.

You will:

• Coordinate our audit programme (about 10–20 audits each quarter): schedule, remind, track returns, update dashboards.
• Keep action plans moving: maintain action logs, chase updates, flag risks/slippage early.
• Run the admin for key meetings: invites, papers, E-notes, actions, and tidy evidence packs.
• Write simple updates: short reports, briefings, newsletters and slides that people can understand.
  
  

All About Our Team

We're a small team with a big job, helping practice improve across Adult Social Care. We work with managers and practitioners to learn from audits, turn learning into actions, and keep evidence organised and inspection-ready, without jargon. we are governed and guided by the Principal Social Worker tasks and ethos

All About You

You are:

• Highly organised, calm, and good at juggling deadlines.
• A clear writer who can keep people at the centre and use ordinary language.
• Confident with Excel and Microsoft 365 (Teams, Outlook, SharePoint, PowerPoint, Co-Pilot).
• Careful with information (GDPR/confidentiality) and able to spot and escalate risk appropriately.
• Qualified to NVQ3+ (or equivalent experience) in coordination/admin/reporting.
  
  

All About Our Benefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme…

• Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro-rata)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings

Access to development opportunities including apprenticeships to support your personal and professional growth

Paid volunteering hours each year so you can make a positive impact on our community during your normal working day

Access to our equality, diversity and inclusion network

Opportunities to receive Employee Recognition Awards

All About Our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact pccrecruitment@peterborough.gov.uk we will work with you to meet your needs.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us.