Rates Payment Specialist
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📍 United Kingdom (Hybrid)
🏢 Ryan
About RyanRyan is a leading global tax services and software provider, helping clients manage complex tax obligations while identifying opportunities to reduce costs and improve efficiencies. Recognised as one of the Best Places to Work in 2026, Ryan is committed to creating an environment where employees can thrive, develop their careers, and make a measurable impact.
The OpportunityDue to continued growth, new client wins, and an expanding portfolio, we are seeking a Rates Payment Specialist to join our UK Property Tax team.
This is an exciting opportunity for an individual with Business Rates, Revenues, Property Tax, or Payments experience who wants to take ownership of client outcomes, identify savings opportunities, and contribute directly to revenue growth.
Key Responsibilities- Manage and process Business Rates payments on behalf of a diverse client portfolio
- Review rates bills, notices, and assessments to ensure accuracy and compliance
- Identify billing errors, overcharges, and savings opportunities for clients
- Proactively reduce client liabilities through detailed analysis and investigation
- Reconcile payment accounts and maintain accurate, audit-ready records
- Liaise with local authorities, clients, and internal stakeholders to resolve queries and discrepancies
- Manage payment deadlines and ensure timely execution of client obligations
- Take ownership of a revenue portfolio, including tracking savings and supporting billing outcomes
- Contribute to process improvement initiatives and operational efficiencies
- Experience in Business Rates, Property Tax, Revenues, Payments, Finance Administration, or a related field
- Strong analytical and problem-solving skills
- Excellent attention to detail and accuracy
- Experience within a Local Authority Revenues team
- Knowledge of UK Business Rates (NNDR) legislation and billing processes
- Experience working within a Property Tax consultancy or corporate rates environment
- Understanding of rating assessments, reliefs, and local authority processes
- Competitive salary and benefits package
- Hybrid and flexible working arrangements
- Career development and progression opportunities
- Exposure to complex and high-profile client portfolios
- A collaborative and supportive team culture
- The opportunity to work for an award-winning global organisation
At Ryan, we value ownership, accountability, innovation, and measurable impact. You'll join a high-performing team where your expertise directly contributes to client success while providing opportunities for personal and professional growth.