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📍 Rochdale, Patient Engagement Centre
Make every patient interaction count
In our Patient Engagement Centre, we are the front door to care, and every interaction matters.
We are looking for a Real-Time Manager who thrives in fast-paced environments and wants to play a vital role in shaping patient access. This is not just about watching dashboards. It is about making smart, real-time decisions that directly impact patient safety, experience, and care delivery.
If you love turning live data into action, leading from the front, and keeping operations running smoothly when it matters most, this could be the role for you.
What you will be doing
As our Real-Time Manager, you will be at the heart of operations, balancing demand, capacity, and patient need in real time.
You will:
What you will be responsible for
What we are looking for
You bring:
You will thrive in this role if you
Your experience
We would love to see:
Desirable:
About us
InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.
As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.
Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.