Receptionist 7.5

Colney, England, United Kingdom

6/19/2025

Job Description

Receptionist | Spire Norwich Hospital | 7.5 Hours | Permanent | 1 day a week

Spire Norwich Hospital has an amazing opportunity for an experienced Receptionist to join our team, on a part-time and permanent basis 1 day a week. You will be part of a team that prides itself on providing exemplary service to our Patients, Visitors and Colleagues at all times.

The post is part time, 1 day a week 7.5 shift (Must be able to do a Saturday or Sunday as part of rota)

Duties And Responsibilities

• Welcoming, registering, including the accurate collection of credit card details and patient information.
• Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
• Compliance with NHS forms and processes.
• Processing in-patient/out-patient charges.
• Cash handling strictly within the parameters of the ‘Handling Cash Policy’.
• Discharge of patients onto computer system ensuring accuracy of all information.
• Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
• Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.
  
  

Who We're Looking For

• Previous experience working on the receptionist in a healthcare setting would be advantageous and desirable - Ideally a hospital
• A personable individual with the ability to work on own initiative as well as part of a team
• Good basic PC skills, including Word, Excel and Outlook
• Excellent customer service skills
• High degree of accuracy in administration
• Great communication skills at all levels
• Experience in a customer service environment
• Experience with information management systems
• Switchboard experience desirable
• Ability to multitask and have a professional attitude
  
  

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications