Receptionist

Job Title: Receptionist

Location: Nottingham

Salary: £24.750 p.a. Salary will increase from 1 April to meet the Real Living Wage £26,227.5.

Contract Type: Permanent

Hours: 37.5 hours per week, Monday to Friday

Right to live and work in the UK is required for this role.

About Us

Optima Health are the UK market leader of Occupational Health and Wellbeing services. Our heritage can be traced back to 1947 where we were pioneers in the provision of Occupational Health and have led the way ever since, bringing new and innovative solutions to employers across the UK. We can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. We work with over two thousand businesses, in various industries, and our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.

Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey. We are committed to making this a really great place to work, so together, we live by our values; We are one team, we do the right thing, we are shaping tomorrow, and we are never too big to care.

Role Summary

We are looking for a friendly and organised Receptionist/Administrator to support the smooth day-to-day running of our Occupational Health reception. In this role, you will manage administrative tasks, handle enquiries, and provide proactive updates, ensuring a professional and high-quality experience for all clients and visitors.

Main Duties And Responsibilities

• Provide a professional and welcoming front-of-house service, greeting visitors, directing them to appointments, and ensuring all sign-in procedures follow health and safety requirements.
• Manage customer enquiries, calls, emails, and complaints, ensuring a professional, timely, and supportive response.
• Carry out a range of administrative tasks, including document scanning, filing, correspondence, diary management, and maintaining accurate records on internal systems.
• Support the wider Reception, Administration, and Operational teams to ensure smooth day-to-day operations and a high-quality customer experience.
• Handle incoming and outgoing post, courier services, and document distribution.
• Maintain office supplies, visitor passes, keys, and access control systems, and assist with room bookings and facilities access when required.

Life assurance

Professional registrations fees paid

Clinical Training Academy

Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.

All salaries are displayed as Full Time Equivalent (FTE)

Documents

• JD0098 Receptionist Administrator.pdf (105.65 KB)
• Apply Now