Receptionist
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GP Receptionist role
We are looking for a highly motivated, hardworking individual with excellent communication skills, who are able to work under pressure, as part of a team or on their own.
The successful candidate will require excellent IT skills and preferably be able to use EMIS web, however full training will be given.
You will be working within a team consisting of both non-clinical and clinical colleagues and good teamwork and communication skills are important.
We offer a generous NHS pension scheme and 27 days holiday (pro rata) plus Bank Holidays from appointment date.
Job description
JOB TITLE: GP RECEPTIONIST
REPORTS TO: OFFICE AND PRACTICE MANAGER
HOURS: 25.5 hours per week, varied shifts between 07:00-18:30 Mon-Fri,
SALARY: £12.71 per hour
Holiday: 27 days (pro rata) plus statutory bank holidays
NHS Pension scheme
Job Summary:
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team.
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies.
Duties and Responsibilities:
The duties and responsibilities to be undertaken by members of the practice reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Office Manager/Practice Manager, dependent on current and evolving practice workload and staffing levels:
Person specification
Qualifications
Essential
- Essential criteria
- GCSE grade A to C in English and Maths or equivalent
Desirable
- Previous relevant experience in a health care setting
About the employer
Our team are highly valued and committed to the practice and working relationships across the team are both friendly with supportive.
Our clinical team consists of:
7 GP's, 1 ANP, 3 Practice Nurses, 1 HCA and a clinical pharmacist.
We are also a training practice and have 4 trainee GP's.
Our non-clinical team consists of:
A Practice Manager, Deputy Practice Manager, Office Manager and a team of receptionists and administrators.
We have over 10,300 patients and are high QOF achievers.