Regional Business Partner

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

The Regional Business Partner is a proficient HR generalist who provides operational People support across multiple locations. With a focus on delivering consistent, high-quality execution of people processes and policies, this role supports front-line and middle level leaders on day-to-day people matters, helps prevent and manage employee relations cases, and ensures local practices remain compliant and fit for purpose.

Operating with growing autonomy, this role is key to creating a consistent and effective employee experience across regions. It contributes to the successful implementation of global people initiatives, supports leaders in resolving people-related challenges, and plays an important role in risk mitigation, compliance, and regional alignment.

What you’ll be doing:

Operational Leader Support

• Advise and support on people-related issues including underperformance, wellbeing, sickness absence, and other employee concerns.

Policy & Process Execution

• Ensure local HR policies and processes are accurate, compliant, and consistently applied across geographies.
• Partner with Legal and Centres of Expertise (CoEs) to ensure employment terms, handbooks, and practices meet legislative requirements and internal standards.
• Sign off on terms and agreements in line with local processes and governance frameworks, including engagement with trade unions or works councils where needed.
• Ensure employment policies, practices, and decisions remain compliant with local employment law

Supporting Visa applications and Right to Work

• Co-ordinating the administration and end-to-end processing of visa applications including ensuring compliance of right to work checks

Who you are:

• A skilled HR professional with experience across the employee lifecycle, ideally gained in fast paced, scaling technology business
• Experience of administrating visa processing and certificates of sponsorship (desirable)
• Knowledge of the UK and US employment regulations and legislative framework (essential)
• Confident advising and supporting leaders on a wide range of people matters, including employee relations cases, performance management, and wellbeing.
• Comfortable navigating ambiguity and working with autonomy while knowing when to escalate or seek guidance.
• A clear, credible communicator who can build trust and influence at all levels of the organisation.
• Highly organised, diligent, and with strong attention to detail, maintaining a commitment to operational excellence in all processes, documentation, and compliance.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com)