Pay: £44,000.00-£45,000.00 per year

Job Description

Key Purpose of the Job:

To lead the region(s) and engineers in the delivery of all Systems services to exceed business and customer expectations. To ensure that all company policies and procedures are adhered to in the safe completion of all work. To maximise engineering utilisation, efficiency and productivity across the region(s).

Key Job Responsibilities

To recruit, motivate, manage and retain a highly skilled security engineering resource within their area
To manage resourcing in the event of sickness, hols or staffing problems by supporting other areas
To manage engineer resource to maximise Productivity i.e. availability, utilisation, efficiency & JPD
To work with their Supervisors to ensure timely completion of all engineer audits (Eqpt/Ladder/Harness etc)
To develop and manage rotas for call out to meet operational requirements
To conduct performance reviews with their engineers on a regular basis & implement PIPs where required
To collaborate with Scheduling to maximise engineer utilisation on a daily/wkly/mthly basis
To deliver PPM completion performance each month in line with customer/business KPIs
To oversee stock controls/audits and maximise FTF rates across the region(s)
To control subcontractor usage in line with budget & capacity plans
To champion safety behaviours with their region driving awareness, risk assessment and Near Miss adoption
To continuously improve & share best practice with peers in engineering mgmt. strategy
To provide weekly updates on regional performance to the MD, with action plans where appropriate
To review and manage work profiles to maintain minimal aged calls i.e. return visits & ppm’s
To assist the business support department with project planning and implementation

To oversee engineer timesheet provision & accuracy on a weekly basis

To administer the engineer PRP scheme in their regions each quarter

To identify & resolve engineer training & development opportunities in conjunction with T&D dept.

Resolve customer complaints to a satisfactory conclusion or escalate accordingly. Ensure engineer compliance with internal & external operational platforms & portals

Identify and support in the management and auditing of regional sub contract partners.

To ensure compliance with all Kings policies, procedures and processes

Benefits Include

Supportive and Collaborative Environment
Company Car or Car Allowance
Company Health Care Plan
Company Pension
Life Insurance
25 days holiday plus Bank Holidays
Development Opportunities
Referral Scheme
Employee Recognition Scheme
Employee Benefits Programme including shopping vouchers and discount; up to £1,200 a year on reals savings for everyday needs
Cycle to Work Scheme
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Essential Requirements For The Job

Proven experience in a security engineering role including supervisory/FLM position
Extensive knowledge of Intruder, CCTV, Access Control and monitored systems
Proven experience with a variety of platforms in above areas
Proven ability to motivate and manage an engineering team
Demonstrates customer focused approach – can engage at senior levels
Team player willing to share ideas / best practice and contribute to business strategy
Ambitious individual who wants a career as opposed to a job
Attention to detail and ability to plan and analyse data
Ability to work in a high pressure environment and willingness to go the extra mile

Desirable Requirements For The Job

Hands on experience in Security & fire systems engineering
Possess a HNC, C&G HND, BTEC, or NVQ certifications in several areas. These include Electrical engineering security or fire equivalent experience
Proven ability to lead on regional/national business improvement projects

When Kings carry out recruitment, we do so as an Equal Opportunities Employer.

Job Types: Full-time, Permanent

REGIONAL ENGINEERING MANAGER

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