Regional Manager Roadside Assistance
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (45.0%).
Occupation TypeVehicle technicians, mechanics and electricians
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
What You Do
As a Regional Manager for North of England and Scotland, you’ll lead our roadside assistance operations across your region, managing internal teams and external partners to deliver excellent service and strong performance.
You Will Be Responsible For The Following Teams
Drive performance
As a Regional Manager for North of England and Scotland, you’ll lead our roadside assistance operations across your region, managing internal teams and external partners to deliver excellent service and strong performance.
You Will Be Responsible For The Following Teams
- Regional Network Manager
- RSA technician specialists
- RSA technicians (Branded & Multi-Brand)
Drive performance
- Own and deliver regional KPIs across internal and external networks
- Manage day-to-day roadside assistance operations
- Monitor performance, address issues, and ensure optimal technician availability
- Use data and insights (MI) to drive decisions and continuous improvement
- Oversee technician incentive schemes
- Build and manage supplier relationships within your region
- Ensure adequate capacity and effective surge plans
- Source, onboard, and audit providers in line with company standards
- Negotiate costs within agreed frameworks
- Maintain accurate network data and ensure compliance
- Work closely with providers to deliver a seamless, high-quality service
- Act on customer and stakeholder feedback, driving improvements
- Support fair and compliant practices (including FCA guidelines)
- Partner with Finance on invoicing and claims decisions
- Manage claim costs and minimise leakage
- Deliver against average job cost targets
- Identify opportunities to improve efficiency while maintaining service quality
- Represent the company externally with industry bodies and government agencies
- Ensure compliance with Health & Safety regulations
- Promote safe working practices, conduct risk assessments, and support training needs
- Motivate, coach, and develop high-performing teams
- Run regular 1:1s, appraisals, and team meetings
- Manage performance, including disciplinary processes where needed
- Foster a strong customer-focused culture
- Maintain accurate records and reporting
- Ensure all processes and documentation are up to date
- Support training, development plans, and quality standards
- A-level education (or equivalent)
- Strong organisational and problem-solving skills
- Motor vehicle technical qualification (City & Guilds Level 2 / NVQ3 or equivalent)
- Excellent communication skills
- Experience coaching and developing teams
- IOSH (or willingness to obtain) Health & Safety qualification
- You work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
We hire directly. Allianz Partners does not accept unsolicited CV’s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.
98056 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
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