Regional Relationship Manager - Mortgages

CompanyMetro Bank (UK)

LocationThe Home, United Kingdom

Posted At3/16/2026

UK Visa Sponsorship Analytics

Occupation Type

Financial accounts managers

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£44,700 (£22.92 per hour)

Occupation rate applies

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

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Description

Team

Location Home

County Home

Ref # 24494

Closing Date 23-Mar-2026

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

As a Regional Relationship Manager, you will deliver amazing service to all of our intermediary customers, creating FANs from everyone you speak to! We are also looking for an amazing leader who can nurture a team of Business Development Managers to be the best they can be.

What You Will Do

Delivering AMAZEING service to all our mortgage intermediary partners
Identifying new business opportunities whilst developing and maintaining strong business relationships
Represent Metro Bank confidently in the market, positioning our mortgage proposition with clarity and impact.

Dealing with daily queries from brokers on new and existing cases and maintaining required level of activity

Building strong external relationships with the owners/directors of our mortgage intermediary partners

Coach, motivate, and grow a high‑performing team of Business Development Managers across the region.

Set clear expectations, track performance, and take proactive steps to support or course‑correct where needed.

Ensure your BDM team follows an effective contact strategy that promotes proactive broker engagement and smooth case progression.

Partner closely with the Head of Mortgage Distribution & National Sales Manager on strategy, planning, recruitment, and capability building.

Lead regional performance against mortgage volume, quality, and service targets.

Operate within the Bank’s regulatory and risk framework, ensuring the team does the same.

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What You Will Need

We believe in “one in, one up” at Metro Bank, growing our own and promoting from within. That is why we are looking for YOU! An AMAZEING colleague to move into this FANtastic new role!
Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
In depth understanding of the intermediary sector and mortgage market and experience of developing new and existing intermediary relationships within a specific post coded area
Expert mortgage product and policy knowledge
Expert and proven relationship management and stakeholder management skills
Ability to handle escalations (“bump ups”) to ensure swift, aligned resolutions.
Confident to work independently as well as managing the day to day direction of a team of Business Development Managers
Experienced in leading a team and demonstrating feedback and coaching
Strong communication and presentation skills and the ability to influence at all levels
Experienced in compliance and other regulatory industry practices

Our promise to you…

We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!

We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!