Regional Support Manager

Join St Mary’s Care Group - Make Every Day Matter

At St Mary’s Care Group, we believe in delivering more than just care. Our values are rooted in dignity, respect, and a personalised approach that places each resident’s wellbeing, independence and choices at the heart of everything we do.

At St Mary’s, we know that the little things can make a big difference in someone’s day. That’s why we’re looking for a warm, enthusiastic Operations Manager to help bring colour and connection to life at St Mary’s.

You’ll be joining a team where compassion and empowerment go hand in hand, and where every colleague plays a vital part in improving the quality of life for those we care for.

If you’re passionate about helping others live well, and you love the idea of making every day more meaningful, this could be the role for you.

What You’ll Be Doing

As our Nurse Qualified Regional Support Manager, you’ll play a vital role in enriching the lives of residents by:

• To support the homes when a Manger is absent and provide support to the Directors
• Attend local authority meetings/Regional Team Meetings/Safeguarding Meetings as required
• Provide on-call/weekend cover as required
• Any other duties that the line manager sees appropriate to ensure the smooth running of the homes.
• To audit and support all staff to deliver their duties in a timely and effective manner.
• To ensure that staffing levels are appropriate/safe to meet the needs of the residents at all times.
• To audit and implement and oversee the introduction and reception processes for all new residents.
• To audit and ensure the protection of all residents, safeguard and promote their health, welfare and quality of life.
• To assist staff in the overseeing of development of a care plan for each resident in consultation with the resident, other relevant professionals and, where appropriate, the resident’s representative or family members.

To audit and ensure the effective implementation and review of all care plans.

To investigate all complaints, carrying out the required action, and reporting to the Director and, where necessary, the Registration Authorities.

What We’re Looking For

We’re seeking someone who is:

• Warm, approachable, and brimming with positivity
• Organised, reliable, and confident in leading a team
• Creative, enthusiastic, and able to motivate others
• Passionate about improving the lives of older people
• Able to work flexibly across some evenings and weekends
• Previous experience in a similar role
• Nurse Qualified with valid PIN RGN / RMN desireable
• NVQ Level 5
  
  

What We Offer

Working at St Mary’s Care Homes means being part of something special. You’ll enjoy:

• A friendly, supportive, and welcoming workplace
• Real opportunities for ongoing training and career progression
• A chance to make a meaningful impact in people’s lives every day
• A valued role within a close-knit team that cares as much about each other as we do our residents
  
  

If you believe that respect and compassion should be at the heart of care, we’d love to hear from you. Apply now and help us make a real difference to the lives of residents at St Mary’s Care.

INDSMCS