line with key launch dates.
ØEnsure issues identified are actioned and closed off in a timely manner; investigating complaints or concerns according to procedure and escalating when appropriate.
ØSupport the research, development and creation of specific Standard Operational Procedures (SOPS) to support the delivery of compliant cross-divisional ways of working.
ØAudit the compliance of our online Concession partner products managed by the Product Lifecyle team.
ØProactively review/audit online copy and highlight missing customer-facing flags e.g. non-returnable warning statements to ensure reverse carriage compliance.
ØDeliver Dangerous Goods General Awareness and CBTA training to relevant team members across a variety of departments.
ØConduct audits of relevant Back of House areas (across all stores) to ensure storage compliance.
ØWork collaboratively e.g. with the Product Management team to support the ongoing improvement of DG compliance across the business from end to end.
- How you’ll do it…you will be:
ØAnalytical and results driven, able to use data to measure performance and identify areas of improvement.
ØOrganised. You can multi-task, prioritise and work to tight deadlines, whilst maintaining excellent attention to detail.
ØA problem solver. You can apply different ways of thinking in different situations.
ØA great communicator, both verbal and written. You can corre