Rehousing & Accommodation Officer
UK Visa Sponsorship Analytics
Occupation Type
Housing officers
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Job Description
The Service & Team: Rehousing Accommodation Officer
About The Service & Team
The Rehousing Temporary Accommodation Team provides and manages Temporary Accommodation for households experiencing homelessness. Due to significant growth in the temporary accommodation portfolio, the team is facing increased demand. We are now seeking an additional team member to support us in delivering a high‑quality, efficient and effective service that meets our statutory duties and helps households progress towards longer‑term housing solutions.
About The Role
The Rehousing Accommodation Officer is responsible for managing a designated portfolio of temporary accommodation properties across Cornwall and providing support to the individuals and families who reside in them. You will act as the primary point of contact for any issues relating to the properties or the wider community, ensuring that accommodation is safe, compliant, and well‑managed.
Working closely with colleagues across the Housing Options Service, as well as a range of partner agencies, you will contribute to a multi‑disciplinary approach to tenancy sustainment, early intervention, and resolving housing‑related challenges.
This is a hybrid role; however, due to the nature of the work, you will be required on‑site most days. A full driving licence and access to your own vehicle are essential.
Key Responsibilities
The Service & Team: Rehousing Accommodation Officer
About The Service & Team
The Rehousing Temporary Accommodation Team provides and manages Temporary Accommodation for households experiencing homelessness. Due to significant growth in the temporary accommodation portfolio, the team is facing increased demand. We are now seeking an additional team member to support us in delivering a high‑quality, efficient and effective service that meets our statutory duties and helps households progress towards longer‑term housing solutions.
About The Role
The Rehousing Accommodation Officer is responsible for managing a designated portfolio of temporary accommodation properties across Cornwall and providing support to the individuals and families who reside in them. You will act as the primary point of contact for any issues relating to the properties or the wider community, ensuring that accommodation is safe, compliant, and well‑managed.
Working closely with colleagues across the Housing Options Service, as well as a range of partner agencies, you will contribute to a multi‑disciplinary approach to tenancy sustainment, early intervention, and resolving housing‑related challenges.
This is a hybrid role; however, due to the nature of the work, you will be required on‑site most days. A full driving licence and access to your own vehicle are essential.
Key Responsibilities
- Delivering sign‑ups, check‑outs, and property inspections in line with service level agreements.
- Completing property inventories.
- Maintaining a consistent schedule of three‑monthly inspections across an expanding property portfolio.
- Reporting repairs, and ensuring timely completion.
- Upholding high standards of tenancy management, including early intervention around Anti‑Social Behaviour.
- Building strong relationships with residents, colleagues, and partner agencies to support wellbeing and resolve issues.
The role also requires an enhanced criminal record disclosure check.
Working Pattern
- Monday to Friday, 9am – 5pm (37 hours per week).
- Flexibility may be required at times to meet service needs.
- Up‑to‑date knowledge of homelessness and housing legislation, including processes for beginning and ending tenancies.
- Understanding of housing compliance, safety regulations, and property standards.
What You’ll Get In Return
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our Core Employee Rewards And Benefits Include
- a competitive salary.
- a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
Please note, we are unable to offer sponsorship for this role
The Full Role Profile Is Attached Below
Role Profile
For more information or an informal chat about the role please contact Vickie Warner on Vickie.1.Warner@cornwall.gov.uk
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process .
Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
About Us
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options .
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options .
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.