Relationship Director | S3 | Commercial Clients | Leeds - Sheffield
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (49.0%).
Occupation Type
Marketing, sales and advertising directors
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£87,300
(£44.77 per hour)
Occupation rate applies
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Description
Country: United Kingdom
IT STARTS HERE
Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Commercial Clients is a highly engaged and energetic team providing relationship management to a portfolio of Santander Commercial Banking clients. Alongside delivering outstanding support to existing clients, the team is focused on winning high-quality new business (turnover up to £25m) and developing these relationships into the Corporate Clients of the future.
The team has a strong track record of delivering a balanced scorecard, excelling across client satisfaction, high-value new-to-bank switchers, lending, deposits and international growth. We pride ourselves on the quality of service we provide, not only retaining clients but growing with them and turning them into advocates who introduce new business from across their networks.
Supporting fast-growing businesses across a broad range of sectors, Commercial Clients is an ambitious, high-performing team with a strong drive to exceed the Bank’s expectations. The team is recognised as a springboard for talented, driven individuals looking to accelerate their careers.
THE DIFFERENCE YOU MAKE
Commercial Banking
IT STARTS HERE
Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Commercial Clients is a highly engaged and energetic team providing relationship management to a portfolio of Santander Commercial Banking clients. Alongside delivering outstanding support to existing clients, the team is focused on winning high-quality new business (turnover up to £25m) and developing these relationships into the Corporate Clients of the future.
The team has a strong track record of delivering a balanced scorecard, excelling across client satisfaction, high-value new-to-bank switchers, lending, deposits and international growth. We pride ourselves on the quality of service we provide, not only retaining clients but growing with them and turning them into advocates who introduce new business from across their networks.
Supporting fast-growing businesses across a broad range of sectors, Commercial Clients is an ambitious, high-performing team with a strong drive to exceed the Bank’s expectations. The team is recognised as a springboard for talented, driven individuals looking to accelerate their careers.
THE DIFFERENCE YOU MAKE
Commercial Banking
is looking for a Relationship Director based out of Leeds / Sheffield.
We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
What You’ll Bring
Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.
The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond
We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
- Deepen customer relationships to position CCB as the SME bank of choice
- Deliver a clear growth strategy, including relationships with clients, prospects and KBIs
- Meet or exceed agreed commercial targets, OKRs, KPIs and NPS measures
- Act as a senior ambassador for Santander, building strong local networks and partnerships, including universities
- Build client insight and advocacy across your portfolio, driving sustainable portfolio growth, primacy and loyalty (broadly those with turnover up to £25m).
- Deliver a market-leading client experience aligned to the “Digital Bank with a Human Touch” ambition
- Demonstrate expert knowledge of CCB products and services, promoting digital and multi-channel solutions
- Coach and develop Relationship Managers, fostering a high-performance and collaborative culture
- Embed a strong risk culture, with conduct and stewardship aligned to CCB policies and guidelines.
- Actively contribute to performance reviews, development discussions and PEP updates
- Living “The Santander Way” through the TEAMS behaviours: Think Customer, Embrace Change, Act Now, Move Together, Speak Now.
What You’ll Bring
Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.
The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond
by valuing who they are and empowering what they bring.
The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Professional Experience (Required)
At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.
The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Professional Experience (Required)
- Experience of financial analysis and writing credit applications
- Financial crime risk management skills
- Proven record of providing high quality client experience
- Proven experience of working With Commercial businesses
- Proven knowledge of risks and mitigations
- Excellent presentation, negotiation, analytical, and report-writing skills
- Experience of developing and driving a business development plan, to deliver growth, through existing client network and intermediaries
- Relationship building
- Analytical thinking
- Communication and influencing
- Problem solving under pressure
- Adaptability in dynamic markets
- Educated to Degree level in a relevant subject or equivalent experience in a similar role within financial services
At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.
- 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year
- £6,000 car allowance per year
- Company funded individual private medical insurance
LOCAL COMPLIANCE
At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.
We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.
We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.
To make this possible, our roles are site-based with a hybrid working pattern
, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).
When applying, please consider the travel distance, time and cost to your chosen office location.
Right to work in the UK
What To Do Next
If this sounds like a role you are interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at resourcing@santander.co.uk.
When applying, please consider the travel distance, time and cost to your chosen office location.
Right to work in the UK
- Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.
What To Do Next
If this sounds like a role you are interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at resourcing@santander.co.uk.