Release Manager (Synergy Programme)

CompanyDepartment for Work and Pensions (DWP)

LocationBirmingham, England, United Kingdom

Posted At3/11/2026

UK Visa Sponsorship Analytics

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Occupation Type

IT managers

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£55,000 (£28.21 per hour)

Occupation rate applies

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Description

Job description

Key Responsibilities

Lead the planning, coordination and oversight of the Synergy release into an assigned cluster department and its Arm’s Length Bodies (ALBs), ensuring delivery to agreed scope and timelines.
Act as the central liaison point for all departmental release activity, working closely with stakeholders, suppliers and technical experts across the Synergy Programme.
Oversee the full end‑to‑end delivery lifecycle, coordinating activity across design, development, testing and cutover in a complex technical environment
Define and own the programme’s Release Management strategy, including establishing an in‑house Release Management capability and identifying future skills requirements.
Implement multi‑disciplinary release teams and align work across interdependent workstreams with the Integrated Plan, Critical Path and Service Readiness Criteria.
Establish and maintain release management processes and governance, ensuring clear communication of plans, progress and impacts to senior stakeholders.
Manage dependencies, risks, issues and schedule conflicts across workstreams, ensuring appropriate mitigation and escalation to the Deputy Director where required.

Provide strong leadership to a delivery‑focused Delivery Management team and work collaboratively with the G6 Delivery Management cadre to embed lessons learned into future releases.

Person specification

Essential Criteria

Release Management Expertise: Experience of delivering the release of new services within a complex programme environment. This includes coordinating multiple release components and managing structured release cycles to support timely and controlled deployment of services. (LEAD CRITERIA)
Planning and Coordination of Interdependent Workstreams: Proven ability to plan, sequence and coordinate delivery activity across interdependent workstreams. This involves aligning workstream plans with programme milestones, scope and dependencies to maintain a coherent delivery approach.
End‑to‑End Delivery Oversight (Design to Cutover): Experience overseeing end‑to‑end delivery across design, development, testing and cutover stages. This includes working with cross‑functional teams to ensure all elements of a release are prepared and capable of being delivered to agreed timescales.

Governance, Reporting and Risk Management: Ability to establish and operate effective governance, reporting and monitoring arrangements. This includes identifying and managing risks, issues and dependencies, and escalating where appropriate to maintain delivery confidence.

Problem‑Solving and Issue Resolution: Strong analytical and problem‑solving skills, with the ability to anticipate and resolve delivery challenges. This includes taking ownership of issues, identifying practical solutions and maintaining progress in a fast‑moving environment.

Stakeholder Engagement and Relationship Management: Experience working with a wide range of stakeholders, including suppliers, technical specialists and operational teams. This includes communicating complex information clearly and developing positive, collaborative working relationships.

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