Residential Property Administrator (Hybrid)
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About Us
Crown Home Buying & Letting is a luxury estate agency based in Central London, managing a portfolio of over 200 premium properties. We pride ourselves on delivering a high standard of service to our landlords and tenants.
We are now looking for a Property Administrator to join our growing team and support the smooth running of our property management function.
Key Responsibilities
Utilities & Property Admin
• Set up, manage, and close utility accounts (gas, electricity, water, council tax, broadband) during
tenancy changes and void periods.
• Liaise with utility providers to resolve billing or account issues.
• Maintain accurate records of meter readings and supplier information.
Repairs Coordination
• Assist the Property Managers in handling tenant repair requests.
• Liaise with contractors to arrange quotes, schedule works, and ensure timely completion.
• Follow up on outstanding repairs and update tenants and landlords regularly.
• Maintain repair logs and ensure compliance with internal service standards.
General Admin & Support
• Assist with deposit deductions by preparing supporting documents (e.g. repair invoices).
• Maintain organised records on our property management system.
• Provide administrative support during move-ins, move-outs, and tenancy renewals.
Skills & Experience
• Previous experience in property management or administration preferred.
• Excellent communication and organisational skills.
• Strong attention to detail and ability to multitask.
• Comfortable using Microsoft Office and property management software (training provided).
• Friendly, proactive, and confident in dealing with tenants and contractors.
Why Join Us
• Work in a supportive, professional team environment.
• Opportunities to grow into property management or other areas of the business.
• Access to ongoing training and development.
• Be part of a company that values service, excellence, and team spirit.
Pay: £35,000.00-£35,000.00 per year (depending on experience)
Hybrid.