Residential Senior Supervisor - Penketh
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Occupation Type
Skilled metal, electrical and electronic trades supervisors
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Job role: Residential Senior Supervisor
Service: Heathside & Heathside Mews , Penketh, Warrington, WA5 2EY
Hours of work: 37.5 hours a week
Salary: £13.78 per hour
About Heathside & The Mews
We support older people and people with dementia in our residential homes, Heathside and The Mews, either as a permanent new home or for short respite breaks. Heathside is our 37-bedroom residential home with a cozy and homely feel, and The Mews is our 25-bed home with a light, modern airy feel. Heathside and The Mews are just next door to one another and collaborate on many fun activities and outings, but each offers a different living experience to the residents. You can read more about each home on our website.
One thing they have in common, though, is the high level of care provided. Our approach is entirely built around the people we support, and we don't believe in one-size-fits-all. Everyone we support is different, so we take the time to get to know them and create a bespoke support plan and personalise everything - even down to how they like their morning routine.
You will work as part of a team to ensure the needs of the residents are met during the course of the shift.
Service: Heathside & Heathside Mews , Penketh, Warrington, WA5 2EY
Hours of work: 37.5 hours a week
Salary: £13.78 per hour
About Heathside & The Mews
We support older people and people with dementia in our residential homes, Heathside and The Mews, either as a permanent new home or for short respite breaks. Heathside is our 37-bedroom residential home with a cozy and homely feel, and The Mews is our 25-bed home with a light, modern airy feel. Heathside and The Mews are just next door to one another and collaborate on many fun activities and outings, but each offers a different living experience to the residents. You can read more about each home on our website.
One thing they have in common, though, is the high level of care provided. Our approach is entirely built around the people we support, and we don't believe in one-size-fits-all. Everyone we support is different, so we take the time to get to know them and create a bespoke support plan and personalise everything - even down to how they like their morning routine.
You will work as part of a team to ensure the needs of the residents are met during the course of the shift.
- Supporting rights, needs, choices & dreams.
To take responsibility, under the Service Manager to meet the needs of the People we Support promoting an environment, which provides the People we Support with specialised personal care achieved through a process of individual consultation, whilst ensuring own capabilities are maintained through development and learning.
Employee Benefits
As a charity, we do what we can to show our teams that we value them and the life-changing work they do, so we offer the following:
- Welcome bonus - you'll receive £500 as a warm welcome to the team
- Access to training and development, both in house and accredited courses, where we will pay for your qualification and on completion of level 2 or above we will reward you with £150 bonus (as well as £50 for passing care certificate)
- Access to wecare; offering health and wellbeing support including 24/7 access to GP
People who share and support our vision and values:
Supporting rights, needs, choices & dreams.
Seeing the possibility to make a difference in all that we do.
Being financially responsible and economically sustainable.
Embracing new technology and innovation.
Appreciating every colleague's contribution.
Job Description
Job Title: Residential Senior Supervisor
Responsible to: Service Manager
Responsible for: All service colleagues when on duty
Our Values
Supporting rights, needs, choices and dreams
Seeing the possibility to make a difference
Being financially responsible and sustainable
Embracing technology and innovation
Appreciating every colleague's contribution
Job Summary
To take responsibility, under the Service Manager, for allocated aspects of day-to-day service operation when on duty. Ensuring delivery of specialised personal care, maintaining standards through colleague management, and meeting care, quality, safeguarding and financial expectations.
Key Responsibilities
Leadership
Provide leadership and effective performance management
Support development of the service and performance improvement
Understand and support delivery of the Service Development Plan
Lead colleagues through required changes
Colleagues
Support induction, retention and development of staff
Support identification of appropriate staffing and skill mix
Ensure effective supervision systems are in place
Provide supervision and leadership development
Ensure strong communication across the team
Business
Follow WCL financial procedures
Support achievement of income and occupancy targets
Support contract compliance
The People We Support
Contribute to a caring, safe, guideline-compliant environment
Maintain high care standards including care planning and medicines management
Seek and communicate views of people supported and visitors
Support complaints handling and quality monitoring
Assist with simple meal support duties
Maintain hygienic food preparation and dining areas
Encourage involvement in food-related activities
Maintain positive relationships with families and external agencies
Implement safeguarding procedures
Safeguarding
Key Responsibilities
Leadership
Provide leadership and effective performance management
Support development of the service and performance improvement
Understand and support delivery of the Service Development Plan
Lead colleagues through required changes
Colleagues
Support induction, retention and development of staff
Support identification of appropriate staffing and skill mix
Ensure effective supervision systems are in place
Provide supervision and leadership development
Ensure strong communication across the team
Business
Follow WCL financial procedures
Support achievement of income and occupancy targets
Support contract compliance
The People We Support
Contribute to a caring, safe, guideline-compliant environment
Maintain high care standards including care planning and medicines management
Seek and communicate views of people supported and visitors
Support complaints handling and quality monitoring
Assist with simple meal support duties
Maintain hygienic food preparation and dining areas
Encourage involvement in food-related activities
Maintain positive relationships with families and external agencies
Implement safeguarding procedures
Safeguarding
Complete SVA and MCA training and follow procedures
Health and Safety
Follow H&S legislation and organisational policy
Support environmental safety
Complete Food Hygiene and Allergen Awareness training
Data Protection
Maintain confidentiality in line with legislation and WCL standards
Person Specification
Experience
Evidence of professional development motivation
Willingness to learn
Experience in care, support or residential environments
Experience supporting teams or supervising colleagues
Technical Skills
Ability to handle basic numerical data
Ability to use Microsoft Office (Word and Outlook)
Personal Qualities
Strong interpersonal and communication skills
Ability to listen sensitively
Ability to plan, organise and prioritise
Understanding of fairness and diversity
Understanding of safeguarding principles
Positive values relating to disability, older people, dementia and mental health
Ability to work flexibly and supportively within a team
What are we looking for:
Health and Safety
Follow H&S legislation and organisational policy
Support environmental safety
Complete Food Hygiene and Allergen Awareness training
Data Protection
Maintain confidentiality in line with legislation and WCL standards
Person Specification
Experience
Evidence of professional development motivation
Willingness to learn
Experience in care, support or residential environments
Experience supporting teams or supervising colleagues
Technical Skills
Ability to handle basic numerical data
Ability to use Microsoft Office (Word and Outlook)
Personal Qualities
Strong interpersonal and communication skills
Ability to listen sensitively
Ability to plan, organise and prioritise
Understanding of fairness and diversity
Understanding of safeguarding principles
Positive values relating to disability, older people, dementia and mental health
Ability to work flexibly and supportively within a team
What are we looking for:
- Team Leader experience
- 2 years experience working in care
- A level 2 qualification or significant experience
- An effective leader that can demonstrate the values of the organisation at all times
- Ability to lead a shift and supervise other colleagues
- Someone who is flexible and adaptable
If you are passionate about making a genuine impact and enriching the lives of others, then we would love to hear from you. We receive a high volume of applications each day, and if your application passes our pre-screening stage, a member of our friendly team will be in touch to guide you through the next steps!