- Manage payroll and create schedules to ensure profitability and service quality.
Training Programs:
- Ensure completion and effectiveness of training programs
Loss Prevention:
- Oversee loss prevention and operational compliance
Inventory Management:
- Manage inventory, including physical counts and shrink goals
Complaint Safety:
- Comply with all Policies and Procedures, operational core competencies, and key accountabilities.
- Maintain a safe and compliant working environment for all Store Associates and Customers.
YOUR TALENT:
Sales and Profitability Management: Achieving or exceeding sales, KPIs, and profitability goals.
Analytical and Performance Management: Analyzing customer profiles, buying trends, and conducting performance appraisals. Interpreting and diagnosing the store’s performance as based on controllable operational KPI’s (including but not limited to CR, UPT, ATV).
Customer Service: Maintaining high standards of customer experience in line with brand values.
Leadership and Team Management: Effective communication skills, Recruiting, training, developing, and managing store staff.
Operational Management: Handling payroll, scheduling, inventory, and loss prevention.
Salesfloor Engagement: Spending significant time on the sales floor engaging with customers and coaching employees.
The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.
Experience in the role: Minimum of 3 years in a retail environment, with at least 1 year in a managerial or senior retail staff role.
Work non-traditional hours as required (weekends, evenings, holidays, overtime)
PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age,
or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.