Retail Bureau Manager
UK Visa Sponsorship Analytics
Occupation TypeManagers and directors in retail and wholesale
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
Retail Bureau Manager (Store Manager)
Hours: 38h p/w
Location/s: Cwmbran Shopping Centre, South Walk, Cwmbran, Wales, NP44 1PU
Responsible for: A small team of Retail Colleagues.
Shift Pattern: Monday - Sunday
Lead the Way as a Retail Bureau Manager
Are you a natural leader who thrives in a fast-paced, customer-focused environment? Do you have a passion for retail, financial services, and driving performance? At eurochange, our Bureau Managers don’t just manage branches - they inspire, empower, and set the standard for delivering exceptional service.
As a Bureau Manager, you’ll be at the heart of our retail FX business, leading your team to success with outstanding leadership, commercial acumen, and a commitment to making every customer’s experience seamless and memorable. From hitting sales targets and ensuring compliance to building a motivated, high-performing team, you’ll play a key role in bringing our purpose to life.
What You'll Be Doing On a Day-to-day Basis...
Hours: 38h p/w
Location/s: Cwmbran Shopping Centre, South Walk, Cwmbran, Wales, NP44 1PU
Responsible for: A small team of Retail Colleagues.
Shift Pattern: Monday - Sunday
Lead the Way as a Retail Bureau Manager
Are you a natural leader who thrives in a fast-paced, customer-focused environment? Do you have a passion for retail, financial services, and driving performance? At eurochange, our Bureau Managers don’t just manage branches - they inspire, empower, and set the standard for delivering exceptional service.
As a Bureau Manager, you’ll be at the heart of our retail FX business, leading your team to success with outstanding leadership, commercial acumen, and a commitment to making every customer’s experience seamless and memorable. From hitting sales targets and ensuring compliance to building a motivated, high-performing team, you’ll play a key role in bringing our purpose to life.
What You'll Be Doing On a Day-to-day Basis...
- Own the performance of your branch, driving revenue and profitability through excellent customer service and strong sales strategies
- Inspire and coach your team to deliver personalised, engaging experiences for every customer
- Build lasting relationships with customers, understanding their travel needs and matching them with the right products
- Actively promote our full range of services to help customers make their travel money experience better, simpler, and more convenient
- Act as the first point of contact for customer queries and complaints, resolving them quickly and professionally
- Lead by example in delivering our eurochange sales framework and maintaining our high standards
- Ensure full compliance with AML, KYC, and company procedures, upholding our reputation for integrity and trust
As a Bureau Manager, you’ll be expected to:
- Lead by example, embodying eurochange’s values in every interaction
- Communicate clearly and confidently, ensuring your team knows what’s expected and feels supported
- Empower your team to make decisions, solve problems, and take ownership of their performance
- Recognise and celebrate success, motivating your team to achieve and exceed their targets
- Demonstrate resilience and adaptability in a fast-paced retail environment
- Foster a positive, inclusive workplace where everyone feels valued and can thrive
- Give and receive feedback openly and constructively, always looking for ways to improve
- Stay commercially aware, understanding how your decisions impact the branch and the wider business
- Proven experience leading teams in a retail, banking, or financial services environment
- A commercial mindset with a track record of meeting and exceeding sales targets
- Strong leadership skills with the ability to motivate, coach, and develop others
- Financial acumen, including managing budgets, cash handling, and risk controls
- Knowledge of AML, KYC, and financial compliance standards
- Colleague Rate on Travel Money
- 28 days holiday (inclusive of bank holidays)
- High Street Discounts
- Free 24/7 Virtual GP service for you and your family
- Cycle to Work Scheme
- Employee Wellbeing & Financial Support through Retail Trust
- Employee Assistance Programme - because you matter!
- Wagestream - access your earned wages when you need it
- Recognition Awards for outstanding service
- Additional holiday entitlement after 1 year
- Life Assurance
- …and much more!
To be the UK’s go-to travel money provider, adding value to every customer’s journey.
Our Purpose
Foreign exchange… but better, simpler & more convenient. We’re the trusted inspirational experts.
Our Values
We Strive | We Trust | We’re Aspirational | We’re Responsible | We’re Sincere