Retail Sales Assistant
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Cynorthwy-ydd Manwerthu, Amgueddfa Genedlaethol Caerdydd / Retail Sales Assistant, National Museum Cardiff
Ystod cyflog - Gradd B: £13.12 p/h
Salary Range - Grade B: £13.12 p/h
Math o swydd wag - Tymor Sefydlog
Vacancy Type - Fixed Term
Oriau - Amrywiol / Hours - Variable
Cliciwch ar y ddolen i wneud cais - Cymraeg
Click on link to apply - English
Dyddiad Cau: 6 Mai 2026
Closing Date: 6 May 2026
Byddwch yn gweithio mewn tîm bychan yn wynebu’r cyhoedd i ddarparu gwasanaeth cwsmer rhagorol sy'n hyrwyddo gwerthoedd brand Amgueddfa Cymru ac yn helpu ymwelwyr i ymgyfarwyddo â’r brand. Caiff y swydd hon ei rheoli gan Oruchwylydd Manwerthu. Byddwch yn helpu i gynnal safonau manwerthu, trefnu’r siop a masnachu gweledol o safon uchel sy'n cyd-fynd â'r Canllawiau Masnachu Gweledol, gan gynyddu gwerthiant a thargedau Dangosyddion Perfformiad Allweddol. Yn rhan o'r tîm manwerthu, bydd eich rôl yn cynnwys codi a chario wrth brosesu nwyddau sy'n cyrraedd, paratoi stoc newydd i’w werthu a gwerthu nwyddau yn y siop. Mae'r rôl yn cynnwys sefyll am gyfnodau hir o amser, a gwerthu a lapio nwyddau wrth y til.
Prif Gyfrifoldebau
- Creu amgylchedd croesawgar, diogel a deniadol i ymwelwyr ei fwynhau yn y siop.
- Bod yn llysgennad ar gyfer y brand a’r amgueddfa, drwy ddarparu profiad siopa a gwasanaeth o'r safon uchaf i'n cwsmeriaid.
- Cynyddu gwerthiant drwy lefelau uchel o wasanaeth a phrofiad cwsmer, drwy fod yn wasanaethgar, awdurdodol a brwdfrydig wrth ymgysylltu â’n hystod eang o ymwelwyr.
- Cydymffurfio â phob polisi adrannol a holl ddeddfwriaeth berthnasol, gan gynnwys cydymffurfio â gweithdrefnau manwerthu a thrin arian parod y cwmni bob amser.
- Sicrhau'r gwerthiant gorau posibl drwy gynnal safonau manwerthu, trefn y siop, lefelau stoc a masnachu gweledol o safon uchel sy'n cydymffurfio â'r Canllawiau Masnachu Gweledol.
You will work within a small customer-centric team (line-managed by a Retail Supervisor) to provide our visitors an excellent retail shopping experience that promotes the Museum’s brand values and builds brand affiliation. You will help in maintaining high retail standards, store treatment, and visual merchandising that aligns with the Visual Merchandising Guidelines Manual, maximising sales and KPI targets. As part of the retail team, your role will include some manual handling when processing deliveries, pre retailing new stock and merchandising stock on the shop floor. The role involves long periods of time standing and carrying out a cash and wrap service at our till point.
Key Responsibilities
- Creating a welcoming, safe and appealing environment for visitors to enjoy and shop.
- Becoming an ambassador for the brand and Museum by delivering the very best shopping experience and standards of service for our customers.
- Maximising sales through high standards of customer service and experience, delivering attentive, authoritative and enthusiastic levels of engagement with our broad range of visitors.
- Compliance with all departmental policies, and with all relevant legislation including adherence to retail and company cash handling procedures at all times.
- Maximising sales opportunities through upselling and promotion, and achieving KPI targets.