Retail Supervisor - London
UK Visa Sponsorship Analytics
Occupation Type
Sales supervisors - retail and wholesale
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
Job Title: Retail Supervisor
Reporting to: Store Manager
Location: London Stores
Contract Type: Full Time, 37.5 Hours Per Week
About Us
ME+EM is one of the UKs fastest-growing luxury fashion brands. As a direct-to- consumer business we operate in a truly omnichannel way, with an extremely successful online store, monthly mailings and stores in London, Edinburgh and concessions in Harrods and Selfridges. Our exciting growth continues in spring 2024 with the opening of our first US stores.
At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.
Our office and stores are always busy and fast paced, but we work just as hard to make sure its fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyones hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.
About The Role
Reporting to: Store Manager
Location: London Stores
Contract Type: Full Time, 37.5 Hours Per Week
About Us
ME+EM is one of the UKs fastest-growing luxury fashion brands. As a direct-to- consumer business we operate in a truly omnichannel way, with an extremely successful online store, monthly mailings and stores in London, Edinburgh and concessions in Harrods and Selfridges. Our exciting growth continues in spring 2024 with the opening of our first US stores.
At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.
Our office and stores are always busy and fast paced, but we work just as hard to make sure its fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyones hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.
About The Role
The ME+EM Supervisor is a key holder. You are a key pillar of the management team. You embody the core values of the brand and are responsible for delivering an authentic and memorable service approach. You are responsible for creating a positive working environment and can demonstrate a clear communication style in line with the management team. You have a complete understanding of ME+EM policies, operations and best practice.
Responsibilities
Responsibilities
- Be a brand representative at all times.
- Be a leader to the team and represent the management team.
- Prioritise and delegate daily tasks to promote smooth running.
- Be acutely aware of surroundings to support safety of employees and customers.
- Be responsible for managing employee absence when required.
- Be confident in supporting staff wellbeing and knowing where to signpost.
- Train others in how to provide the best experience through speed and accuracy.
- Display exemplary behavior in time keeping, shop floor etiquette and customer relations.
- Expert in product availability instore and online.
- Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online.
- Experience in people management in a high volume, fast paced environment (2 years preferred)
- Commercial understanding of modern luxury
- Confident in Visual Merchandising
- Coach, detail oriented and enthusiastic
- Able to provide examples of exceptional results in Retail
- An enthusiasm for store management and Brand leadership
- Team player, communication skills, positive attitude, proactive, can-do mindset
- Able to provide examples of leading by example, developing others and contributing to the success of the company
- 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
- A day off to celebrate your birthday.
- Pension Scheme
- Group Life Insurance
- Employee Assistance Programme (EAP)
- Length of Service Award
- Refer a Friend Scheme
- Staff uniform for retail employees
- Generous Staff and Friends and Family Discount
- Annual Volunteer Day
- Cycle to Work Scheme
opportunities within our company.
Please email should you require any adjustments needed to take part in this recruitment process.
Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.
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