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Salary: £55,000 + performance bonus per annum
Working pattern: Monday to Saturday on a fixed rotating shift pattern (one weekday off) 08:30 to 17:30 or 10:00 to 19:00
Join an award-winning business and become the Lead behind our Digital Customer Growth!
Carbase is looking for an experienced Leader to take ownership of our Digital Enquiries, Customer Engagement and Conversion Performance.
This is not a showroom role. It is a business-critical position responsible for how thousands of customers interact with us before they step foot onsite and begin the next stage of their customer journey.
You will lead a multi-channel team handling inbound and outbound enquiries across phone, web, live chat and email – shaping a seamless journey from first contact through to purchase and beyond. With strong volumes, established infrastructure and senior leadership support, this role offers real scope to influence performance, process and future direction.
What You’ll Be Responsible For:
What are we looking for?
Why Join Carbase?
Benefits:
Job Types: Full-time, Permanent
Application question(s):
Please confirm this matches your expectations