Sales & Business Support Associate

Would you like to play a key role in executing our ambitious Onboard Tracker™ growth strategy to become the WORLD’s leading Crew Management platform for Energy, Renewables & Marine sectors?

Our killer team is looking for an equally ambitious Sales & Business Support Associate who is ready to step up and take Onboard Tracker™ to new heights. Are you ready to join a dynamic sales team focused on driving our software forward?

KEY RESPONSIBILITIES INCLUDE:

Proposal & Business Development/Sales Support

• Work closely with sales and implementation teams to support proposals, tenders, contracts and customer onboarding documentation
• Assist with gathering requirements and ensuring accurate information is passed through to delivery teams
• Manage client subscription, creation, edits, and amendments
• Bid support, RFIs, RFPs, vendor setup, and governance support
• Assist with client demos and help prepare tailored sales proposals in collaboration with the sales and implementation teams
• Manage all onboarding documents, cyber security questionnaires, contract renewals, purchase orders, and invoice generation
• Perform quarterly user licence checks in close collaboration with the Key Account Manager and issue contract addendums where required
• Support the sales pipeline through outbound activity, follow‑ups, and qualification of leads

Sales Materials & Metrics

• Assist in the creation and maintenance of sales materials, including presentations, brochures, and case studies
• Monitor revenue, collect and analyse sales metrics to support reporting, forecasting, and continuous improvement
• Maintain accurate and up‑to‑date sales activity, contacts, and opportunities within the CRM system

Events & Market Research

• Research and identify relevant industry events, exhibitions, and conferences where the company could exhibit or attend

Marketing Collaboration

• Work closely with the marketing team to ensure brand alignment across sales communications and materials
• Provide feedback from prospects and customers to support campaign development, messaging, and positioning

SKILLS & EXPERIENCE:

Essential

• Experience in a sales support role, ideally within the energy, offshore or technology sectors
• Strong written and verbal communication skills
• Have a can-do attitude and strong interpersonal skills
• Organised, detail‑oriented, and comfortable managing multiple priorities
• Confident using CRM systems, sales tools and finance systems
• Ability to work collaboratively across sales, marketing, and implementation teams

Desirable

• Familiarity with SaaS or enterprise software sales
• Understanding of crew management, personnel logistics, or offshore operations
• Experience supporting proposals, tenders, or complex sales cycles
• Experience attending or supporting industry events and exhibitions
• Knowledge of finance processes, including raising POs and SOs
• Ability to prospect and engage new customers within the energy sector, including offshore, renewables, and marine operators

Personal Attributes

• Proactive and self‑motivated with a strong commercial mindset
• Comfortable building relationships with a wide range of stakeholders
• Curious and eager to learn about customer challenges and industry trends
• Adaptable and able to thrive in a fast‑moving environment

WORK LOCATION & HOURS

• This is an office-based role in Aberdeen (AB11 6JN), with some flexibility in working pattern.
• This role is ideally full-time, although a part-time contract may be considered

CONDITIONS

• The role is based in Aberdeen, Scotland.
• You must have the right to work in the UK. Sponsorship is not available for this role.