Sales Development Intern

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

We’re looking for ambitious, curious, and driven students to join us as Sales Development Representatives (SDRs) interns (13-month program). This is your chance to gain real-world experience in sales, learn from experts, and make a direct impact, with full training provided! As a SDR, you are the first impression and engine of the sales pipeline, converting warm interest into qualified opportunities.

What You’ll Be Doing:

• Respond quickly! Follow up on incoming leads within 24 hours and keep our CRM up to date.
• Talk to real customers: Qualify leads and set up meetings for our Account Executives (AEs).
• Join AE calls to smoothly hand over potential clients and learn the ropes.
• AI-focus: Research companies and find the right contacts using AI sales tools.
• Build the foundations: Learn to qualify leads using top methods like BANT and MEDDPICC – don’t worry, we’ll teach you!
• Give feedback and collaborate with our Marketing team to improve campaigns and results.

What’s in for you:

• A great team with a positive, inclusive, and international culture.
• Clear career growth and learning opportunities.
• A chance to build confidence, communication, and business skills.
• Flexible, dynamic work environment.
• Complimentary lunch and snacks at the office.
• Opportunities to attend industry events and visit other offices
• And… full training from day one.
  
  

Who are you?

• You’re a university student eager to build a career in sales.
• You’re curious, determined, and never back down from a challenge.
• You want to learn how products work and how to connect with customers.
• You listen well, take feedback, and are excited to grow your skills.
• You love hitting targets and celebrating success.
  
  

Once you are pre-selected, you will join us in our headquarters for an exciting Assessment Day, where you will learn more about our company culture, career progression and why Freshworks is the right place for you.

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.