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Be Part of Something Exceptional: Join Us as a Sales Manager / Customer Relationship Manager at Hallmark Luxury Care Homes
At Hallmark Luxury Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of ageing and embracing it with open arms. Since our inception in 1997, we've been committed to delivering outstanding care across all our homes in England and Wales.
As a family-run provider, we understand the importance of nurturing relationships, and that's why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available.
The Role:
Our Customer Relationship Manager is responsible for ensuring sales activity and occupancy fees are met. If sales, marketing budgets and spreadsheets get you excited, we’d love to hear from you!
This role isn’t just about KPIs; there is an element of PR, relationship building, and networking involved. Our Customer Relations Manager is actively involved in marketing events to promote their home, supporting management to ensure revenue targets are met and following through on all lead enquiries. There is also an element of building meaningful relationships with our residents and their families.
Key Responsibilities:
What We're Looking For:
Experience
Knowledge & Skills
Personal Qualities
Reap the Rewards
Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect: