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About Us
Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business - synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That’s why the world’s most forward-thinking companies across every major industry turn to us - for a shared commitment to lasting impact and the bold ambition to
Be More Than.
Headquartered In Los Angeles, Our Over 9,000 Colleagues Globally Serve Clients In More Than 50 Countries. We Offer Five Core Capabilities That Span The Full Talent Lifecycle
- Organizational Strategy
- Assessment and Succession
- Talent Acquisition
- Leadership Development
- Rewards and Benefits
Job Description
Job Summary:
We are seeking a highly analytical, strategic, and collaborative Strategy & Operations Business Partner to support Korn Ferry Digital’s EMEA Commercial Team. This role will be instrumental in driving go-to-market (GTM) strategy, optimizing revenue operations, and supporting data-driven decision-making for the growth of the EMEA business. You'll partner closely with Sales, Customer Success, Marketing, Finance, and Product to ensure our GTM teams are aligned, efficient, and scaling effectively.
Key Responsibilities
Strategic Planning & Insights
- Collaborate with Sales leadership to define and execute GTM strategies, annual planning, and quarterly business reviews.
- Provide strategic recommendations to improve revenue growth, customer retention, and operational efficiency.
- Drive the operational cadence of EMEA Commercial leadership, including forecast calls, pipe reviews, performance management, & tracking of GTM initiatives.
- Support territory design, segmentation, coverage modeling, and resource planning.
Revenue & Performance Analytics
- Monitor and analyze performance metrics (pipeline, bookings, churn, expansion, NRR).
- Develop dashboards and reports to surface key insights to stakeholders.
- Conduct win/loss, churn, and retention analysis to identify areas for improvement.
Operational Excellence
- Drive process improvements across the sales (e.g., pipe generation, deal execution, system use, QBRs).
- Partner with RevOps, Finance, and Enablement teams to streamline systems, tools, and processes.
- Lead or support strategic initiatives such as pricing changes, sales plays, or customer lifecycle programs.
Stakeholder Partnership
- Act as a trusted advisor to GTM leaders, providing objective insights and support for data-driven decisions.
- Ensure alignment between Sales, Customer Success, and cross-functional teams.
- Help create scalable frameworks for communication, forecasting, and performance reviews.
Qualifications
- Experience in strategy, sales operations, business operations, management consulting, or similar.
- Experience working with Sales teams in a B2B SaaS or tech environment.
- Strong analytical skills; advanced Excel/Google Sheets, CRM (Salesforce), and BI tools (Looker, Tableau, etc.).
- Excellent project management and cross-functional collaboration skills.
- Strategic thinker with the ability to dive deep into data and operational details.
- MBA or similar advanced degree a plus, but not required.
Preferred Skills
- Familiarity with GTM tech stack (e.g., Salesforce, Gainsight, Clari, Outreach).
- Experience supporting Sales operations (e.g., planning, execution, special projects).
- Experience working across multiple business dimensions – solutions, regions, lines of business.
- Comfort working in a fast-paced, high-growth environment with changing priorities.
Success Metrics
- Increased sales productivity and quota attainment
- Clear and actionable performance insights shared regularly
- Scalable processes adopted across GTM teams
- Strong, trusted partnerships with Sales and CS leadership
Internal Mobility at Korn Ferry
If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.
Korn Ferry is an Equal Employment Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.
