Salesforce and Business Application Lead
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (42.0%).
Occupation TypeSales accounts and business development managers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£55,200
(£28.31 per hour)
Occupation rate applies
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Description
The Company
Glassbox's mission is to empower enterprises to shape trusted, frictionless digital experiences.
Glassbox is a leading force in shaping digital experiences. It helps organizations uncover digital issues, boost conversion rates, enhance accessibility, prevent fraud, and more. Leveraging AI-driven customer intelligence, Glassbox enables enterprises to deliver secure, proactive, and preventative digital experiences. Its solutions are trusted by highly regulated organizations, including SoFi, Cal, and many others. We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies in the world.
The Opportunity
We are looking for a strategic technical leader to own the evolution of our GTM tech stack. As the Salesforce & Business Applications Lead, you are the professional who connects the dots between People, Processes, and Systems to create the synergy required to scale. You understand that a company's strategy is only as strong as the flow of its data and the integration of its tools.
You are a data-driven professional who knows how to differentiate between the "important" and the "urgent," ensuring our systems optimized for a frictionless Lead-to-Cash journey. Your goal is to build a robust systems architecture where data hygiene is the standard and every integration is built for predictable, global scale.
High-Level Goals & Ownership
Glassbox's mission is to empower enterprises to shape trusted, frictionless digital experiences.
Glassbox is a leading force in shaping digital experiences. It helps organizations uncover digital issues, boost conversion rates, enhance accessibility, prevent fraud, and more. Leveraging AI-driven customer intelligence, Glassbox enables enterprises to deliver secure, proactive, and preventative digital experiences. Its solutions are trusted by highly regulated organizations, including SoFi, Cal, and many others. We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies in the world.
The Opportunity
We are looking for a strategic technical leader to own the evolution of our GTM tech stack. As the Salesforce & Business Applications Lead, you are the professional who connects the dots between People, Processes, and Systems to create the synergy required to scale. You understand that a company's strategy is only as strong as the flow of its data and the integration of its tools.
You are a data-driven professional who knows how to differentiate between the "important" and the "urgent," ensuring our systems optimized for a frictionless Lead-to-Cash journey. Your goal is to build a robust systems architecture where data hygiene is the standard and every integration is built for predictable, global scale.
High-Level Goals & Ownership
- Scalable Systems Architecture: Build and maintain the data architecture required to support ARR growth.
- Process Automation: Lead the technical execution of automated workflows that reduce operational friction across Sales, Marketing, and Customer Success.
- Global Data Governance: Embed governance rules directly into SFDC to ensure clean, reliable data for predictive forecasting and ICP insights.
- System Ownership: Act as the primary architect for Salesforce (SFDC) and integrated business applications, ensuring system health and scalability.
- Quote-to-Cash Excellence: Own the technical lifecycle of the Quote-to-Cash process, ensuring smooth handoffs between business units.
- Strategic Requirement Translation: Translate complex business needs into detailed technical requirements, workflows, and system documentation.
- Data Integrity & BI Support: Partner with the RevOps team to ensure reporting systems provide consistent, accurate data for executive decision-making.
- User Adoption & Enablement: Lead technical onboarding and ongoing enablement to ensure GTM teams are utilizing systems at a professional level.
- Project Management: Drive continuous improvement initiatives, running feedback cycles to identify and fix system inefficiencies.
- 7 Years of Experience: Extensive experience managing Salesforce and GTM tech stacks (e.g., HubSpot, Outreach, CPQ) in a B2B SaaS environment & Proficiency in platform Best Practices.
- Mastery of GTM Workflows: Deep technical understanding of lead-to-renewal cycles and cross-functional system logic.
- Strategic Problem Solver: Ability to influence stakeholders and prioritize a technical roadmap that balances immediate fixes with long-term scalability.
- Certification: Salesforce Certified Administrator.
- Creative thinking, multitasking abilities, and positive energy.
- High-level English proficiency
If this role excites you and you're motivated to make an impact - we'd love to hear from you, even if you don't meet every listed qualification.