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About Our Company
Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors.
Purpose of the role
To ensure the efficient fulfilment and timely dispatch of all sample orders, supporting a high standard of customer service. This role plays a key part in maintaining accurate stock levels, ensuring product quality, and working collaboratively across departments to deliver a seamless sample service experience.
The day to day
- To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements
- To ensure same day dispatch of customer sample orders to maintain the high standard of service within the Sample Service Department.
- To liaise and work with the necessary team members and departments to help resolve any issues in a timely manner.
- Ensure all orders are accurately processed via the online systems for parcel traceability and account management, maintaining high level of customer satisfaction by utilising computer systems effectively.
- Support with the production of sample binders and sample production to maintain accurate inventory levels.
- Ensure quality is maintained to the highest standard at all times in line with brand guidelines.
- Receive incoming deliveries whilst maintaining the sample storage area, ensuring that it is kept safe and organised at all times.
Other Considerations
- Experience of delivering exceptional customer service
- Experience of working in a dispatch role or similar
- Sewing skills advantageous
- Experience / Knowledge of using a computer, specifically Microsoft packages and I-series / AS400. Strong communication skills
- Good time management with organised and methodical approach
- Flexible approach to support the Sample Centre Team.
Camira Values
Our success lies in our customers success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations.
Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future.
Apply today
At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know.
Join Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics.
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