Saved Search SME Administrator
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Saved Search SME Administrator
Salary : The starting salary is £36,228 which includes allowances totalling £3,009
The salary is broken down as £33,219 basic salary, which will increase annually until you reach the top of the scale £35,541 Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.
Location / Hybrid Working: The primary Met Location for this role is Newlands Park. Travel across the Met Estate, to attend meetings as required by the business, is expected.
Blended working with an expectation of 3 days minimum in the office per week (Tuesday, Wednesday and Thursday). We actively support hybrid working solutions.
Security Clearance:
Due to the secure nature of our work, successful candidates must pass all vetting and security requirements to SC level, before they can be appointed.
More details relating to UK Security Clearance can be found here: https://www.gov.uk/government/collections/national-security-vetting
The Role:
You will act as the subject matter expert for CONNECT Saved Search and Export functionality, providing technical and analytical support to ensure operational teams can access accurate, timely and reliable data. Working closely with the Saved Search Coordinator and wider Configuration Team, you will configure, test and optimise search templates, support enhancements and troubleshoot complex issues. Your work will directly contribute to data quality, reporting accuracy and informed operational decision-making across the organisation.
Responsibilities:
- Configure and maintain CONNECT saved search and export templates using JSON, JavaScript and HTML.
- Test, implement and optimise enhancements to improve data accuracy and system performance.
- Analyse search performance, identify inefficiencies and recommend improvements.
- Resolve complex search and reporting queries via mailbox and ServiceNow, ensuring service continuity.
- Prepare and maintain scheduled reports and exports to meet statutory and operational requirements.
- Develop and test dedicated searches for major events and operational demands.
- Support the delivery of user training and produce clear, accessible guidance materials.
- Manage and prioritise requests for new or amended searches.
- Carry out configuration housekeeping to maintain data integrity and governance standards.
- Work collaboratively to improve processes and embed best practice across the team.
What we can offer:
- Hybrid working arrangements for a healthy work-life balance
- 28 days annual leave (excluding public holidays), rising to 33 days after 5 years continuous service
Essential skills:
- Proficiency in JSON, JavaScript and HTML.
- Understanding of SQL, VBA and advanced Excel (e.g. pivot tables, lookups).
- Ability to analyse complex datasets and troubleshoot interlinked data issues.
- Clear written communication skills and confident stakeholder engagement.
- Experience supporting secure, data-driven systems in a fast-paced environment.
Desirable Skills:
- Knowledge of Met structures and information management requirements.
- Experience delivering user training or producing technical guidance.
- Experience supporting reporting within operational or high-demand environments
We view diversity as fundamental to our success. To tackle today’s complex policing challenges, we welcome applications from all of our London communities.