Second Line Support Engineer

Job title: Senior Workplace Engineer / 2nd line support engineer

Location: Leeds ( 3 x per week on-site)

Salary/Rate: Up to £376 per day

Start Date: Mar / Apr 2026

Job type: 6-month contract (Inside IR35)

Company Introduction:

We are currently recruiting for an experienced modern workplace engineer to join our leading global client in the financial services sector for an exciting contract opportunity.

Job Responsibilities/Objectives:

Senior Modern Workplace Engineers are responsible for the design, development, implementation, ongoing support and maintenance of SPWs Microsoft 365, Azure and limited on premise infrastructure (networking, printing and meeting rooms) and associated systems. The Senior Modern Workplace engineer will also be responsible for contributing to the teams capability to provide subject matter expert services and guidance to other teams across the business and helping to mentor junior members of the IT Support team.

• Device, Application & Data Management (Intune & endpoint security, SharePoint, OneDrive and Jamf)

• Collaboration & Unified Comms (Teams, PSTN in Teams, Exchange)

• Office Engineering (Telemetry, Add On management & governance)

• MS365 Product Suite (Previously Office 365 - Including but not limited to MS Teams, Exchange Online, SharePoint Online, OneDrive for Business)

• Process Automation, scripting / coding (Including but not limited to PowerShell, PowerApps, GraphAPI, Python)

• Entra ID & Access Mgt

• Defender XDR (Endpoint, Office 365, Cloud Apps)

• Cloud (SaaS, PaaS, IoT)

• Networks (WAN, LAN and WiFi)

• Contribute to the design and development of solutions

• Contribute to the design of new solutions in conjunction with the Technology Architects, supporting through appropriate governance and approval channels

• Make sure that all development is in line with design requirements and technical policy

• Where appropriate select and suggest new components/systems in line with requirements

• Ensure solutions minimise the need for manual intervention and are automated wherever possible

• Work in line with SPW best practises and guide IT Support in adhering to these

• Experience with the Jira and Confluence toolsets

• A customer focussed ethos to ensure customers receive the service required

• Good stakeholder management with the ability to recommend change and contribute towards technical direction

• The ability to self-start and organise personal workload

• A working knowledge of Agile Development Methodology

• Where applicable, work with other colleagues and teams to improve overall service for colleagues and clients

• Adhering to SPW’s risk appetite, ensuring all work is completed within an appropriate risk appetite.

Required Skills/Experience:

The ideal candidate will have the following:

• Collaboration & Unified Comms (Voice, Video, SharePoint, Email)

• MS365 Product Suite (Previously Office 365 - Including but not limited to MS Teams, Exchange Online, SharePoint Online, OneDrive for Business)

• Device, Application & Data Management (Intune, Windows 11 Management)

• Office Engineering (Telemetry, Add On management & governance)

• MS365 Security Tooling

• Entra ID

• Experience with Networking technologies including WAN, LAN and WiFi

• Process Automation, scripting / coding (Including but not limited to PowerShell, GraphAPI, Python)

• Experience with the Jira and Confluence toolsets

• A customer focussed ethos to ensure customers receive the service required

• Good stakeholder management with the ability to recommend change and contribute towards technical direction

• The ability to self-start and organise personal workload

• A working knowledge of Agile Development Methodology