Security Control Room Manager

The Security Control Room (SCR) is a central hub pivotal position within the Security Department, playing a critical role in safeguarding everyone on the estate.

The primary purpose of this position is to ensure the safety and security of all stakeholders through the effective management and coordination of security and communication systems. Having two dedicated managers within the SCR provides greater control accountability and autonomy for our highly trained operators, who understand the unique demands of this environment.

The successful candidate will work in a modern purpose built control room equipped with recently upgraded, high specification CCTV system and front-end alarm handling system.

Beyond routine operational a key responsibility will be to lead and coordinate responses to emergency situations providing clear, calm, and decisive direction to operational teams and stakeholders, and ensuring accurate handover of information to senior management.

The role of the CCTV control room manager is a developing role which will give the successful candidate the opportunity to help formulate strategy and procedures on key aspects of the role. The shift patterns for this role are based on Monday to Friday 7.00 - 15.30 or 13.30 - 20.00 but could include some weekend/late working to accommodate functions or major events.

Job Specific Criteria

1. Proven experience in managing security operations within a Control Room or similar environment.
2. Competent in using modern security systems including , CCTV, Alarms and Access Control Systems or a proven ability to adapt and grasp operating new software platforms.
3. Demonstrated ability to manage and respond effectively to emergency situations identifying critical issues quickly and accurately.
4. Excellent communication skills able to remain calm clear and articulate under pressure.

Desirable Criteria

1. Experience of working with the Genetec CCTV platform or a similar management system.

Mae'r Ystafell Rheoli Diogelwch (SCR) yn lle canolog pwysig o fewn yr Adran Diogelwch, sy'n chwarae rhan hanfodol wrth ddiogelu pawb ar yr ystâd.

Prif ddiben y swydd hon yw sicrhau diogelwch yr holl randdeiliaid drwy reoli’n effeithiol a chydgysylltu’r holl systemau diogelwch a chyfathrebu er mwyn cadw pawb yn saff. Drwy gael dau reolwr ymroddedig o fewn yr Ystafell, mae hyn yn rhoi mwy o atebolrwydd rheolaeth ac ymreolaeth i'n gweithredwyr sydd wedi cael hyffroddiant uchel, sy'n deall gofynion unigryw'r amgylchedd hwn.

Bydd yr ymgeisydd llwyddiannus yn gweithio’n bennaf mewn ystafell reoli fodern sydd wedi’i hadeiladu i’r diben, gyda system teledu cylch cyfyng manyleb uchel a uwchraddiwyd yn ddiweddar a system ochr flaen o drin y larymau.

Y tu hwnt i weithredu arferol, un o’r cyfrifoldebau allweddol fydd arwain a chydgysylltu ymatebion i sefyllfaoedd argyfwng gan ddarparu cyfeiriad clir, pendant a di-gyffro i dimau gweithredol a rhanddeiliaid, a sicrhau y caiff gwybodaeth gywir ei throsglwyddo i uwch reolwyr.

Mae rôl y rheolwr ystafell reoli teledu cylch cyfyng yn rôl sy’n datblygu a fydd yn rhoi cyfle i’r ymgeisydd llwyddiannus helpu i lunio strategaeth a gweithdrefnau ar agweddau allweddol ar y rôl. Mae’r patrwm shifft ar gyfer y rôl hon yn seiliedig ar ddydd Llun i ddydd Gwener 7.00 - 15.30 neu 13.30 - 20.00. ond gallai gynnwys rhywfaint o weithio ar benwythnosau/gyda’r nos i ddarparu ar gyfer digwyddiadau neu dderbyniadau mawr.

Meini Prawf Penodol i’r Swydd:

1. Tystiolaeth o brofiad o reoli gweithrediadau diogelwch mewn Ystafell Reoli neu amgylchedd tebyg.

Meini prawf dymunol:

1. Profiad o weithio gyda llwyfan teledu cylch cyfyng Genetec neu system reoli debyg.