Security Officer - Bicester Village Outlet

Job description:

At Burberry, creativity opens spaces — for ideas, for people, and for possibilities. Since 1856, this belief has shaped who we are and how we operate, inspiring us to push boundaries and re‑imagine what luxury can be.

At Bicester Village, that spirit comes to life every day. We’re proud to create an environment where people from different backgrounds can thrive, bring fresh perspectives, and play a part in delivering an exceptional experience for our clients and communities. As a purpose‑led, values‑driven brand, we’re committed to building a more sustainable and inclusive future — for luxury, for our teams, and beyond.

JOB PURPOSE

This is an exciting opportunity to play a key role in Asset and Profit Protection, Safety and Security within our Bicester Village store — one of our most dynamic and high‑profile retail locations.

You’ll help create a safe, secure and welcoming environment for our teams, clients and partners, while protecting Burberry’s people, products and brand. This role operates on a rotational shift pattern and is central to the day‑to‑day success of the store.

RESPONSIBILITIES

• Deliver a high standard of safety and security within the Bicester Village store.
• Carry out regular and thorough store patrols, supporting front‑of‑house presence, back‑of‑house processes and delivery controls.
• Operate access control, ID checks and control room systems to help minimise risk.
• Support goods‑in and loading bay procedures, ensuring secure and efficient operations.
• Maintain excellent personal presentation, aligned with Burberry standards.
• Apply a strong understanding of health & safety, including site evacuation and incident response.
• Investigate asset protection matters professionally, following agreed processes and procedures.

Work closely with store leadership and wider teams, adapting to the needs of a fast‑paced retail environment.

Contribute positively to a culture of service, vigilance and teamwork.

Ideally (but not essential), you’ll bring:

• Experience in store protection, security or loss prevention — ideally within a retail or corporate environment.
• Confidence working across front‑of‑house and operational areas.
• A strong sense of professionalism and discretion.
• The ability to communicate clearly and calmly.
• Comfort using systems including Outlook, Word and Excel.
• An understanding of physical security equipment and procedures.
• A proactive, solutions‑focused mindset.
• Flexibility to work rotational shifts.
• A genuine passion for service, teamwork and Burberry values.

Qualifications such as First Aid or Fire Safety are a bonus, but not essential.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.