Self Service Lead - Client Services (UK & International)
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (44.0%).
Occupation Type
Customer service supervisors
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Self Service Lead - Client Services (UK & INTL)
We are seeking a dynamic Client Services Lead to spearhead our Self-Serve business unit, supporting advertisers and agencies using our platform directly across the UK and International markets. This individual will play a pivotal role in driving adoption, optimization, and growth of programmatic revenue through our DSP, serving as both a strategic partner and technical consultant.
As a team lead, you’ll manage a small, high-performing group of client service specialists while also owning relationships with high-value self-serve clients. You’ll ensure platform adoption, campaign success, and client satisfaction through best-in-class support, insights, and training.
Key Responsibilities
We are seeking a dynamic Client Services Lead to spearhead our Self-Serve business unit, supporting advertisers and agencies using our platform directly across the UK and International markets. This individual will play a pivotal role in driving adoption, optimization, and growth of programmatic revenue through our DSP, serving as both a strategic partner and technical consultant.
As a team lead, you’ll manage a small, high-performing group of client service specialists while also owning relationships with high-value self-serve clients. You’ll ensure platform adoption, campaign success, and client satisfaction through best-in-class support, insights, and training.
Key Responsibilities
- Lead the Client Services function for Self-Service, acting as the go-to expert on our DSP for internal teams and clients.
- Manage and coach a team of 2 direct reports, ensuring excellence in client support, campaign troubleshooting, and account growth.
- Plan Strategic initiatives to achieve Self Serve business goals, complementing the wider UK strategy
- Own relationships with high-priority self-serve clients, including enterprise agencies and direct clients
- 5+ years of experience in programmatic advertising, preferably in a client-facing DSP environment (e.g., The Trade Desk, StackAdapt, Xandr).
- Experience managing a pod or small team.
- Familiarity with pixel implementation, tagging, and basic troubleshooting across ad tech stacks.
- Knowledge of SSP dynamics, identity solutions, and programmatic measurement best practices.
- Prior experience working at or with independent DSPs or omnichannel platforms.
- Passion for client education and platform evangelism.
Blis is the only omnichannel DSP that unites telco data, real-world movement patterns, and transactions to deliver a complete view of the consumer. Powered by T-Mobile and built for precision at scale, Blis' omnichannel platform helps marketers map the full purchase journey – from impression to transaction – and expand their audience reach, driving incremental results across every screen.
Founded in the UK in 2004, Blis employs over 300 global employees across 14 offices in 11 countries.
Our Values - B.L.I.S.
Brave
We're leaders not followers
An innovation and growth mindset helps us solve everyday challenges and achieve breakthroughs. Our passion drives us to innovate. We don’t see barriers, just possibilities.
We take ownership and hold ourselves accountable for outcomes, good and bad – and we don’t pass the buck.
Love our clients
We're client obsessed
We do what we say and build trusted relationships with our partners for the long term. We act with integrity. We put our clients at the center of our business. We obsess over the best insights, ideas and solutions to deliver WOW and work with honesty and accountability to get it done.
Inclusive
We're one team
We are empathetic and embrace diversity. Everyone has a voice and can bring their authentic self to work. We care about and support each other – with humility and good humor. Mutual respect and wellbeing are key. We strive to eliminate bias and be open and transparent.
Solutions driven
We're action oriented
Speed matters in business, so we're solution-driven and action-oriented. We value simplification and calculated risk taking. We are lean, agile and resourceful self-starters. We collaborate and break silos, working thoughtfully and with urgency to solve problems, while learning from mistakes and celebrating wins.
If this looks like the perfect fit for you or if you just want to have a conversatio
An innovation and growth mindset helps us solve everyday challenges and achieve breakthroughs. Our passion drives us to innovate. We don’t see barriers, just possibilities.
We take ownership and hold ourselves accountable for outcomes, good and bad – and we don’t pass the buck.
Love our clients
We're client obsessed
We do what we say and build trusted relationships with our partners for the long term. We act with integrity. We put our clients at the center of our business. We obsess over the best insights, ideas and solutions to deliver WOW and work with honesty and accountability to get it done.
Inclusive
We're one team
We are empathetic and embrace diversity. Everyone has a voice and can bring their authentic self to work. We care about and support each other – with humility and good humor. Mutual respect and wellbeing are key. We strive to eliminate bias and be open and transparent.
Solutions driven
We're action oriented
Speed matters in business, so we're solution-driven and action-oriented. We value simplification and calculated risk taking. We are lean, agile and resourceful self-starters. We collaborate and break silos, working thoughtfully and with urgency to solve problems, while learning from mistakes and celebrating wins.
If this looks like the perfect fit for you or if you just want to have a conversatio
n, please apply and we will get back to you as quickly as possible!