Senior Account Manager
UK Visa Sponsorship Analytics
Occupation Type
Advertising accounts managers and creative directors
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£46,000
(£23.59 per hour)
Occupation rate applies
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Description
Job Description
We have an exciting opportunity for a Senior Account Manager to lead a dedicated customer business unit based in Coleshill.
In this role, you will act as the single point of contact for a Luxury Automotive OEM, owning full P&L accountability and operational performance for the UK Master DC. You will also centrally coordinate governance and KPI assurance across Regional Distribution Centers (RDCs) in APAC, EU, and SSA, ensuring seamless end-to-end service delivery aligned to the customer’s aftermarket and service objectives.
How You Will Contribute
We have an exciting opportunity for a Senior Account Manager to lead a dedicated customer business unit based in Coleshill.
In this role, you will act as the single point of contact for a Luxury Automotive OEM, owning full P&L accountability and operational performance for the UK Master DC. You will also centrally coordinate governance and KPI assurance across Regional Distribution Centers (RDCs) in APAC, EU, and SSA, ensuring seamless end-to-end service delivery aligned to the customer’s aftermarket and service objectives.
How You Will Contribute
- Own full P&L responsibility for the customer business unit within the Master DC, including revenue, cost control, gross margin, budgeting, forecasting, and productivity improvements.
- Lead day-to-day Master DC operations across customer service, inbound, storage, inventory integrity, order fulfilment, pick/pack, and dispatch to UK service centers and international RDCs.
- Ensure achievement of contractual SLAs and KPIs, maintaining high levels of system accuracy, ASN performance, and data-driven insight through reporting tools (e.g. Power BI).
- Degree educated (preferred), or equivalent experience.
- Senior operational leadership experience within multi-client or dedicated distribution centers, ideally within automotive aftermarket or complex spare parts environments.
- Proven ownership of P&L with a strong track record of improving margins, productivity, and service performance.
- Extensive customer-facing experience, including contract governance, SLA/KPI assurance, and senior stakeholder engagement.
- Experience operating within ISO 9001, ISO 14001, and ISO 45001 compliant environments.
- Demonstrable experience managing the storage and handling of hazardous or high-risk products, including lithium-ion batteries.
- Exposure to global or multi-regional operations.
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 103,000 employ
ees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW