Senior Administrator (External Engagement and Student Experience) (111149-1225)

About The Role

For informal enquiries, please contact Adam Alcock (Student Engagement and Experience Officer) at A.Alcock@warwick.ac.uk

Are you passionate about creating an outstanding student experience and building a vibrant student community?

As a Senior Administrator (External Engagement and Student Experience), you will play a key role in delivering high-quality administrative support that enriches student life across our School. In this role, you’ll work independently and as part of a collaborative team to coordinate a wide range of student-focused activities, including Welcome Week, student voice initiatives, academic support, and extra-curricular events. You’ll manage communications across print and digital platforms to keep students informed and engaged, and you’ll support them in organising their own activities.

Some events will require flexibility to work during evenings and weekends, ensuring our student experience initiatives run smoothly and successfully. If you are organised, proactive, and committed to making a positive impact on the student journey, we encourage you to apply.

About You

The ideal candidate will have substantial experience in an administrative role within a busy, customer-focused environment and possess excellent written and verbal communication skills. Strong IT proficiency is essential, particularly with Microsoft 365 applications and digital collaboration tools. We are looking for someone who understands the importance of the student experience and can engage with individuals from diverse backgrounds with professionalism and courtesy.

You should be highly organised, able to manage multiple priorities, and work both independently and as part of a team. Experience in higher education administration and familiarity with CRM systems would be an advantage, as would experience supporting events and digital engagement.

For details on the experience and skills required, please refer to the job description attached as a PDF below.

About The Department

The School of Education, Learning and Communication Sciences (SELCS) is an exciting part of the University of Warwick, bringing together leading education and research centres to deliver innovative teaching and impactful learning experiences. We are committed to creating an exceptional student experience and fostering strong connections with our alumni and wider community. Within SELCS, the External Engagement and Student Experience Team is a dynamic group dedicated to enriching student life and supporting engagement initiatives across the School. Joining us means becoming part of a collaborative and supportive environment where your work will contribute directly to the School’s strategic goals and help shape the experiences of a diverse student body.

About The University

We are a world-leading research-intensive university founded in 1965. We are ranked 106th in the world and 8th in the UK.* Additionally, 92% of our research is rated world-leading or internationally excellent.**

Find out more about us at warwick.ac.uk/about/.

• World University Ranking 2024, Guardian University Guide 2025
• Research Excellence Framework 2021
  
  

How to Apply

CLOSING DEADLINE: Wednesday 4th February 2026 at 11:55pm (UK Time)

To apply, please click "Apply" below and submit an application form by the closing deadline. You will be asked to include a CV and a cover letter.

Your CV Should Include

• Your education and employment history (including your most recent employment).
• Any other relevant experience (e.g. volunteering, extracurricular, etc.).
  
  

Your Cover Letter Should Explain

• Your motivations for applying to the role.
• Using examples, how you meet the essential and desirable criteria detailed in the job description (PDF attached below).
  
  

All essential criteria must be met by candidates who are invited to interview.

For guidance on writing a cover letter, see here.

• Interview Date: To be confirmed
• Start Date: To be confirmed
  
  

Please note application forms must be submitted before the stated deadline - you will not be able to submit after 23:55 (even if you opened the form earlier). Only applications submitted via our official careers portal (warwick-careers.tal.net) will be considered.

What we Offer

We Provide a Comprehensive Range Of Benefits, Including

• An attractive pension scheme.
• 26 days holiday plus University Christmas closure.
• Generous parental/adoption leave policy.
• Onsite childcare facilities.
• Excellent learning and development opportunities.
  
  

We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements. Find out more about our flexible working arrangements.

We are proud to be a Living Wage employer.

Our Commitment to Inclusion

Equality, Diversity, & Inclusion

Warwick is committed to fostering a diverse, inclusive and respectful community where everyone can thrive. We welcome applications from all backgrounds, cultures, and communities, and actively encourage candidates from underrepresented groups to apply.

Find out more about our Social Inclusion work at Warwick.

We are also one of the six founder institutions of the EUTOPIA European University Alliance.

Safeguarding & DBS

The University of Warwick is committed to safeguarding and promoting the welfare of all those we work with.

• Roles involving regulated activity are subject to a Disclosure and Barring Service (DBS) check at the appropriate level, in line with the DBS Code of Practice.
• The University will ensure that anyone subject to a barring order does not undertake any work with the barred group (children and/or adults).
• All employees, volunteers, and partners are expected to share our commitment to safeguarding.
  
  

Rehabilitation of Ex-Offenders

The University will not discriminate against applicants who make a disclosure relating to a conviction.

Disclosures at application stage are only visible to the DBS team, not to hiring panels. This ensures fairness and removes bias from the shortlisting process.

Job Description

JD Senior Administrator (Student Experience) (111149).pdf – 234KB Opens in a new window

Right to Work in the UK

We wish to advise applicants that this role is not eligible for sponsorship for a Skilled Worker visa. If you do not yet have the right to work in the UK you will need to check the UK Government Website to see if you are eligible to obtain the right to work in the UK through one of the other UK immigration routes before you make your application.