Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.
What is your preferred approach to influencing? Give me an example of this.
- Why did you choose this approach in this situation?
- How effective was it?
- Did you have to adapt your approach to suit your customer?
More information on how to answer competency questions can be found in the candidate pack.
If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview.
Feedback is generally not available at sift stage
Competence 2
Delivers Results Through Others
Description
Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results
Describe a time when you had to deliver important results through other people. How did you plan the work, allocate tasks based on the team’s capabilities, and ensure progress stayed on track? Please describe the situation, the actions you took, and the results achieved.”
Competence 3
Takes Decisions and Solves Problems
Description