Senior Agent Product Manager
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (50.0%).
Occupation Type
Sales accounts and business development managers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£55,200
(£28.31 per hour)
Occupation rate applies
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Description
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
About The Team
Over the past few years, development of LLMs has evolved at a rapid pace. It’s not enough for our customers to just “set it and forget it” when it comes to AI software. Truly successful AI Agents require guidance and input throughout the development lifecycle.
The Agent Product Management team drives this journey as Decagon’s in-house experts on building, deploying, and scaling AI agents. Agent PMs work directly with customers to bring their AI agents to life, and then grow each Agent into a core part of each company’s businesses. As one of our early APM’s, you will deploy our technology into some of the world’s most influential businesses, driving real world business impact as one part Product Manager, one part AI expert.
About The Role
On the APM team you’ll own each stage of the AI Agent building process. This can include:
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
About The Team
Over the past few years, development of LLMs has evolved at a rapid pace. It’s not enough for our customers to just “set it and forget it” when it comes to AI software. Truly successful AI Agents require guidance and input throughout the development lifecycle.
The Agent Product Management team drives this journey as Decagon’s in-house experts on building, deploying, and scaling AI agents. Agent PMs work directly with customers to bring their AI agents to life, and then grow each Agent into a core part of each company’s businesses. As one of our early APM’s, you will deploy our technology into some of the world’s most influential businesses, driving real world business impact as one part Product Manager, one part AI expert.
About The Role
On the APM team you’ll own each stage of the AI Agent building process. This can include:
- Collaborating with engineering to design a new product feature
APMs at Decagon own their own portfolio of agents from end-to-end and are trusted to make real impact. This role is for someone who dives deep into complex business problems, builds elegant solutions and then scales them out to millions users.
In this role, you will
- Build, Design and optimize Enterprise-quality AI agents in collaboration with customers — understanding their workflows, pain points, and goals.
- Embed deeply within strategic customers to understand their business challenges and serve as a strategic advisor to their AI roadmap
- Run tight feedback loops into Engineering — influence feature development based on real customer needs.
- Represent Decagon externally — working closely with customers and prospects, participating in key deployments.
- Have 4+ years of relevant experience (e.g., product manager, engagement manager, consultant, founder, etc.)
- Deep technical acumen — able to understand and shape AI agent designs.
- Strong communication and relationship-building skills.
- Comfort working in fast-moving, ambiguous environments where you shape solutions as much as you implement them.
- A Computer Science, Engineering, or Math degree — or equivalent technical experience.
- Medical, dental, and vision benefits
- Generous time off, including 20 days statutory annual leave, 8 UK public holidays, and a company-wide holiday break
- Daily lunches, dinners and snacks in the office to keep you at your best
£145k – £200K + Offers Equity