Contract type: Permanent
Location: Hatfield (Hybrid working – 3 days in the office)
Working hours per week: 40 hours
Level: Senior
Application closing date: Thursday 21st August 2025
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.
We’re
Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket
ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind
Zoom by Ocado, our same-day grocery delivery service.
About The Team And The Role
Retail insight is at the heart of the Ocado Retail grocery team – from advising the buying team on promotions to run and products to range, to understanding how our customers buy their weekly shopping though to building models for new loyalty schemes and personalised marketing campaigns – data and insight are critical to everything we do. We want our analysts to become experts in their areas as well as have the skills needed to produce great insight. We therefore run regular training sessions on the key tools needed – choosing visualisations, presentation skills, SQL, statistics and more.
The Retail Media and Data team at Ocado Retail Limited (Ocado) is responsible for Ocado’s onsite and offsite supplier advertising business, generating revenues from media space (e.g., search words, impressions on key areas of the website) and also commercialising our retail data via the beet platform & bespoke project work.
As a senior analyst within this team you will primarily support the retail media team to extract, manipulate and analyse data to enable the team to make major commercial decisions leveraging vast amounts of data that Ocado Retail has. You may also support bespoke project work sold to suppliers.
You will also be responsible for identifying opportunities within this business, and support the strategy and operations of this business area. Ocado Retail already has a mature supplier advertising proposition but is looking to significantly expand the proposition by opening new advertising channels for suppliers, while leveraging the latest ad technologies.
This is an exciting opportunity for someone looking to understand digital media advertising, with a passion for using data in making decisions, and wanting to be part of an entrepreneurial team working on high-impact projects.
Example projects
- Determine the impact of media assets so we can support suppliers in delivering their growth plans and achieve multi-million pound media sales target
- A/B test different methods for choosing the most relevant product to feature onsite to improve conversion and increase media revenue
- Create a database of audience segments to be used by multiple offsite platforms to optimise campaign targeting, increase ROI and drive supplier investment
- Create thought leadership content/case studies understanding how customers shop on O.com to help sell our ad solutions to agencies & suppliers
- Create reporting to understand the SFM budget exhaustion, to enable the media planning team to keep on top of suppliers that have a large build up of budget
What You’ll Do
- Interrogating internal databases to provide recommendations to the retail media team and Ocado Retail’s senior leadership within the commercial context. This will involve both shorter term, quick turnaround questions to help inform tactical decision making and longer term projects shaping the future of the retail media team’s strategy.
- Visualising data and presenting insight in a concise manner with presentations tailored to the technical level of the audience.
- Develop and maintain reports and tools to enable self-serving of data among stakeholders.
- Monitor business KPIs on a continuous basis and provide suggestions on risks/opportunities frequently.
- Develop area expertise to drive understanding of the best route forward, and help shape the team’s weekly actions and long term priorities to have the greatest impact.
- Act as a subject matter expert with other Insight teams when projects overlap with other business areas.
Who You Are
Essential:
- Experience working with databases or large volumes of data
- Experience in visualising and presenting analytics driven recommendations to wide ranging audiences
- Proven experience of data mining using SQL
- Ability to drive projects forward and deliver to plan
- The ability to communicate and influence at all levels
- Excellent Excel skills
- Numerate or Technical Degree (2:1 and above)
- Mathematics A Level (or equivalent) Grade A or above
Preferred:
- Experience in a retail, e-commerce, media advertising or FMCG consumer-facing business
- Experience with data visualisation software such as Tableau
- Familiarity with Google’s wider data ecosystem (e.g. Google Cloud Storage, AutoML)
- Knowledge of VBA
- Experience of R or Python
Business Competencies
- Accurate and detail oriented
- Strong communication skills, both written and verbal
- Good time management and ability to deliver to plan
- Keen commercial awareness and ability to understand the likely impact of recommendations
- Ownership attitude
What’s In It For You
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.
Everyone’s welcome
We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.
