Senior Business Analyst

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Role

We’re building something bigger, and better, that makes delivering change across our organisation easier, smarter, and genuinely enjoyable for colleagues.

We need a Senior Business Analyst with the curiosity, courage and craft to help shape it from day one.

You’ll sit at the heart of how we shape and deliver change, leading the analysis for projects of all sizes and providing assurance across a wider portfolio. This is a role where you’ll define the analytical approach, leading and coaching other Business Analysts and setting the standards that raise quality across the board. You’ll work closely with the business and our strategic partners to uncover problems worth solving, clarify desired outcomes and translate strategy into robust, well-governed solution designs.

Key Responsibilities for this Role

• Shape the right way forward by identifying and comparing the most effective processes and delivery methods, measuring outcomes and using evidence to help the team agree the best approach
• Deeply analyse existing products, services and processes, uncovering optimisation opportunities and leading the definition of requirements using proven techniques such as gap analysis

Key Knowledge, Skills & Experience

Our ideal candidate is a strong collaborator and communicator, confident engaging sponsors and stakeholders at all levels and using a range of tools and techniques to achieve the right outcomes. You’re able to interpret data from multiple sources, including user research and performance metrics, and turn insight into clear user flows, wireframes and process maps that describe both current and future states. With an innovative mindset, you bring creativity to problem solving, spotting opportunities to improve how change is delivered.

• You have significant experience as a Business Analyst within the Financial Services industry, with successful delivery throughout the full project life-cycle and across a broad spectrum of project types
• An International diploma in Business Analysis (or equivalent qualification) would be extremely beneficial in this role
• Ideally, you have experience as a Business Analyst within a Life & Pensions organisation or Life & Pensions products
• You can operate confidently across Agile, Waterfall and hybrid environments, and understand the importance of working within established change governance standards
• You have led other Business Analysts and managed multiple deliverables across a portfolio of activity
• You are comfortable with resolving ambiguity and confident in setting up and facilitating workshops to understand business needs, gather requirements and ensure the business and user needs continue to be met by the proposed solution

We’d love to hear from you if you’re someone who’s genuinely curious - the kind of person who asks thoughtful questions and digs a little deeper to understand what’s really going on. You enjoy working with others and naturally bring people together, even when things feel a bit unclear. You think ahead, notice patterns early and stay focused on creating real value for the people around you.

Most of all, you care about making things better - for colleagues, for customers, and for the workplace as a whole.

If this sounds like you, we want you to apply!

Location: Various – Edinburgh, Stirling, London

Job Level: Manager/Expert

Reports to: Gavin McGill

What we offer:

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.

• Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our

To explore more about life at M&G and our full benefits offering, visit Life at M&G

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com