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Job Purpose
JOB DESCRIPTION
Build relationships and partnerships with key stakeholders to identify business needs; determining and carrying out necessary process, practice and analysis; monitoring progress and results; recognizing and capitalising on improvement opportunities; and adapting to competing demands, organisational changes and new responsibilities.
Accountabilities & Activities
- Lead the analysis processes for projects, including activities and deliverables throughout the project lifecycle with specific focus on the definition of the business opportunity, the outcomes to be achieved and estimated costs and benefits ensuring that deliverables are always of a high quality.
- Identify, create and facilitate process design changes by conducting business and/or systems process analysis and design at a complex level; focusing on quality improvement; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones where needed; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies where needed.
- Ability to analyse and synthesize business requirements, including recognising patterns and conceptualising processes.
- Serve as a liaison between Operations and Central Functions to gather business requirements needed for system modifications, enhancements or implementations.
- Conduct requirements validation with key stakeholders, gaining appropriate approvals, and manage the change processes for requirements documentation.
- Produce, critically review, and evaluate any proposed business solutions identifying alignment with business strategies making recommendations to key stakeholders ensuring that they are fully aware of key risks and assumptions.
- Continually evaluate the quality of deliverables including those of 3rd parties to ensure the product is fit for purpose and able to meet the defined acceptance criteria.
- Adhere to the standards set out in the Business Analysis Body of Knowledge (BABOK), agile extension to BABOK guide and core frameworks ensuring that work product is of a consistently high quality.
- Use your knowledge of analysis best practice to benefit the wider team suggesting improvements to ways of working and conducting well considered peer reviews of analysis deliverables.
- As the producer and owner of the requirements work plan ensure that appropriate prioritizing, planning, resourcing, and contingency is integrated into broader project plans and that deliverables are produced on time at the desired level of quality.
- Keep up to date with industry standards and ensure that they are considered and reflected it the way our business analyst team operates.
- Deliver traceability between business strategy/goal, outcomes, benefits, requirements, delivery ensuring that scope is tight and that benefit leakage does not occur during the project delivery lifecycle.
- Ensure all projects align to Spire values, strategies, and behavioural expectations, maintaining knowledge and understating for Spire policies and procedures.
Person Profile
- Multiple years of experience across different industries showing a proven capability of delivery (at a complex level) preferably covering the following:
- Business process improvement / re-engineering
- Automation
- Computer software /development projects
- Digital technology projects
- Consolidation / outsourcing of services
- New site / service commissioning
- Change management
- Transition management
- Demonstrable understanding of differing project delivery lifecycles.
- Strong understanding of business processes and how systems can leverage change in these.
- Understanding (and ideally accreditation) gained through working with different business analysis / change methodologies.
- Excellent written and verbal communication skills including the ability to effectively communicate with senior management and business functions, gaining the trust and respect of all our stakeholders.
- Strong organisational abilities, capable of planning and prioritising effectively.
- Ability to work well under pressure and execute tasks to a high standard, whilst supporting wider project team members.
- Enthusiastic, proactive, self-motivating and with good time management skills.
- Strong stakeholder management skills, able to use tact and diplomacy balanced with assertiveness.
- Good questioning skills to enable issues/problems to be identified and resolved.
- Able to present complex technical details to a non-technical audience.
- Able to maintain effective relationships with technical teams and teams of cross-functional experts to achieve project outputs.
- Awareness and experience of working with and respecting confidential material.
- Proficiency in MS Office applications (Word, Excel and PowerPoint) and business analysis tools such as Visio
Environment
- Home based but with travel to Spire locations in line with business needs.
- Full UK driving license.
- Flexible approach to working hours.
- Adhere to current internal procedure/work instructions, corporate policies and guidelines.
