Senior Business Operations Manager

CompanyUK Health Security Agency

LocationLeeds, England, United Kingdom

Posted At3/18/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (38.0%).

Occupation Type

Financial managers and directors

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£75,100 (£38.51 per hour)

Occupation rate applies

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Description

UKHSA Leeds

Job Summary

This role is a senior role within the structure and is responsible for managing the delivery of a full range of business operation services to support the effective working of all staff in the Directorate. He/she will lead a business support team across the Division to ensure it is able to operate efficiently and effectively working within Civil Service and UKHSA corporate guidelines and governance processes.

As delegated by the Director, he/she will lead identified workstreams that may include finance, business planning, risk management, corporate governance, workforce, learning and development, health and safety,accommodation, business continuity and other appropriate areas to ensure that the resources across the Directorate are used effectively. The post holder may work with colleagues who are based across the country at different sites and/or who work remotely.

Working for your organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.  

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. 

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Job Description

Lead the day-to-day operational delivery of the Directorate business support function, responsibilities and resources, planning and managing the physical resources that ensure the business support function is fully equipped and fit for purpose
Oversee the monitoring process of business plans to ensure delivery against the plan, highlighting any risks to delivery and feeding into the regional ornational relevant assurance processes where appropriate;

Financial and resource management

Deliver the directorate budgeting, resourcing, planning and business management,

Work with the local Finance Business Partner to monitor all expenditure and income against the budget, highlighting any potential under or overspends

Oversee the risk management process for the Directorate, ensuring that an up to date risk register is in place

Ensure that robust business continuity plans are in place across the Directorate and that appropriate testing exercises take place.

Manage the delivery and implementation of estates, IT and facilities projects across the geographical area covered by the Directorate in liaison withEstates, Facilities and ICT colleagues.

Manage Health and Safety requirements for the Directorate in liaison with Estates and Facilities colleagues, ensuring implementation of legislation and UKHSA’s Health and Safety policies and that managers are aware of their statutory responsibilities in this area.

Ensuring the efficient and effective delivery of a comprehensive, cross-site and cross-functional business management service, to meet the needs of the Directorate;

To be a visible, positive and competent leader and role model ensuring high professional standards and behaviours across the business support team;

Lead the day-to-day operational delivery of the Directorate business support function, responsibilities and resources, planning and managing the physical resources that ensure the business support function is fully equipped and fit for purpose

Effective line management of administrative and business management staff (if applicable) and management of administrative functions to ensure flexibility and capacity to meet the needs of the Directorate.

Routinely monitor and report to the Senior Team on staffing levels against the budgeted establishment and provide practical advice and support to managers on resourcing options, liaising with Finance and HR business partners as appropriate;

Ensure the Directorate establishment requests (ECFs, RRFs, SAFs) are processed in line with strategic direction, national guidance, the Directorate or budget and appropriate recruitment and HR processes. Working with HR and Finance business partners where appropriate.

Work closely with professional HR colleagues in the delivery and implementation of workforce matters e.g. training, policy briefings, change programmes etc.

Where appropriate, provide advice and support to managers within the Directorate on related workforce matters, through effective liaison with national experts e.g. HR, recruitment, learning and development etc.

Manage end to end business support and administrative processes to ensure adherence to governance requirements and flexibility and capacity to meet the needs of the Directorate;

Lead the Integrated Business Planning process and production of business plans for the Director in conjunction with the Senior Management Team;

Oversee the monitoring process of the Directorate business plans to ensure delivery against the plan, highlighting any risks to delivery and feeding into the regional or national relevant assurance processes where appropriate;

Produce robust business cases and option appraisals to support decision making, incorporating appropriate information, costings, analysis and risks.

Deliver the directorate budgeting, resourcing, planning and business management, working with other directorates and corporate leads in UKHSA to ensure the directorate meets its corporate requirements and liaises effectively with other directorates.

This is not an exhaustive list.

Lead the day-to-day operational delivery of the Directorate business support function, responsibilities and resources, planning and managing the physical resources that ensure the business support function is fully equipped and fit for purpose
Oversee the monitoring process of business plans to ensure delivery against the plan, highlighting any risks to delivery and feeding into the regional ornational relevant assurance processes where appropriate;